Business Development Manager
Excel and Grace Consulting
NGN 400,000 - 600,000/monthly
Job Description
Job Description
We are seeking an experienced and results-driven Business Development Manager to drive the growth and adoption of hygiene and surface protection solutions across healthcare institutions in Lagos State. Min Qualification: Degree Experience Level: Senior level Experience Length: 5 years Language Requirement: English Working Hours: Full Time - 9 to 5 Applicant Location: Lagos, Nigeria
Responsibilities
- Business Development & Market Expansion: Identify and develop new business opportunities across hospitals, laboratories, dental clinics, maternity clinics, diagnostic centres, and related institutions
- Drive product penetration and adoption within healthcare facilities across Lagos State
- Develop strategies to expand market presence and increase revenue
- Client Relationship Management: Build and maintain strong relationships with procurement managers, clinicians, infection control teams, laboratory managers, pharmacists, and facility managers
- Serve as a trusted advisor on hygiene and infection control solutions
- Ensure high levels of customer satisfaction and retention
- Product Promotion & Engagement: Conduct product presentations, demonstrations, and onboarding sessions for institutional stakeholders
- Promote hygiene solutions that enhance infection control, safety, and operational efficiency
- Educate clients on best practices in sanitation and environmental hygiene
- Sales Pipeline & Revenue Management: Develop and manage a strong sales pipeline to achieve revenue targets
- Track opportunities, manage client engagements, and close deals effectively
- Ensure consistent follow-up to drive repeat business and long-term partnerships
- Market Intelligence & Strategy: Gather and analyze market intelligence, including customer needs, procurement cycles, and competitor activities
- Provide insights to support strategic decision-making and product positioning
- Identify emerging trends and opportunities within the healthcare sector
- Cross-Functional Collaboration: Work closely with internal teams (operations, logistics, and digital teams) to ensure smooth order fulfillment
- Support clients through both direct engagement and digital/e-commerce channels where applicable
Requirements
- Bachelor’s degree in Biological Sciences, Microbiology, Chemistry, Medical Laboratory Science, Public Health, Pharmacy, or a related discipline
- Minimum of 5 years’ experience in institutional or B2B sales within healthcare, laboratory, hygiene, or related sectors
- Proven track record of selling to hospitals, laboratories, clinics, or similar environments
- Experience as a hospital representative is an added advantage
- Strong understanding of the Lagos healthcare environment and procurement processes
- Proficiency in digital tools and familiarity with e-commerce platforms
- Strong sales and negotiation skills
- Relationship management and stakeholder engagement
- Excellent presentation and communication skills
- Commercial awareness and strategic thinking
- Results-driven and target-oriented mindset
- Ability to work independently in a field-based role
Key Performance Indicators (KPIs)
- Revenue growth and target achievement
- Number of new institutional clients acquired
- Product adoption rate across healthcare facilities
- Client retention and repeat business
- Pipeline growth and conversion rate
- Customer satisfaction levels
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