Client Service Consultant

<p style="text-align:left"><span class="emphasis-2"><b>Lets Write Africa&#39;s Story Together!</b> </span></p><p style="text-align:left"><span class="emphasis-2">Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.</span></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:left"><b>Job Description</b></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p>Performs simple clerical duties by applying office procedures including answering calls, managing basic financial transactions and recording, typing or word processing, filing, and other ad-hoc activities to increase efficiency.<p style="text-align:inherit"></p><p style="text-align:inherit"></p><h1>Responsibilities</h1><h2></h2><h2>Administration</h2><p>Conduct data entry into company systems, and file information using established procedures to ensure information is accurate and accessible.</p><p></p><h2>Document Management</h2><p>File records or documents as instructed.</p><p></p><h2>Document Preparation</h2><p>Input content into standard templates. Also take responsibility for collating materials and photocopying them.</p><p></p><h2>Work Scheduling and Allocation</h2><p>Work according to an assigned schedule.</p><p></p><h2>Operations Management</h2><p>Carry out operational tasks by following established processes. Involves working within given settings or parameters.</p><p></p><h2>Internal Client Relationship Management</h2><p>Exchange information with internal clients by having courteous interactions with them.</p><p></p><h2>Operational Compliance</h2><p>Follow a straightforward mandatory procedure to ensure that work is carried out to the required quality standards and/or to ensure adherence to external regulatory codes and internal codes of conduct.</p><p></p><h2>Data Collection and Analysis</h2><p>Perform basic data entry tasks.</p><p></p><h2>Personal Capability Building</h2><p>Develop and maintain excellent skills by participating in assessment and development planning activities as well as formal and informal training and coaching.</p><p></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p>na<p> </p><p style="text-align:inherit"></p><p style="text-align:left"><b>Skills</b></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p>Action Planning, Client Management, Computer Literacy, Database Administration, Desktop Publishing (DTP), Executing Plans, Management Reporting, Network Administration, Numerical Aptitude, Office Systems, Oral Communications, Policies &amp; Procedures, Report Review, Resource Scheduling<p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:left"><b>Competencies</b></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p>Collaborates<h3></h3><h3></h3>Communicates Effectively<h3></h3><h3></h3>Demonstrates Self-Awareness<h3></h3><h3></h3>Drives Results<h3></h3><h3></h3>Ensures Accountability<h3></h3><h3></h3>Manages Complexity<h3></h3><h3></h3>Optimizes Work Processes<h3></h3><h3></h3>Organizational Savvy<p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:left"><b>Education</b></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p>Bachelors Degree (B)<p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:left"><b>Closing Date</b></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p>05 October 2026 , 23:59<p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:left"><span class="emphasis-2"><i><b>The Old Mutual Story!</b></i></span></p>