Customer Success Representative

Job Description

Follow up on leads from field sales agents daily. Ensure every lead gets a follow-up call within 24 hours. Engage prospects via calls, WhatsApp, and email. Handle inbound leads from website and social media. Guide prospects through the onboarding process. Maintain accurate records of all interactions. Report on lead quality and common objections.

Responsibilities

• Follow up on leads from field sales agents daily.
• Ensure every lead gets a follow-up call within 24 hours.
• Engage prospects via calls, WhatsApp, and email.
• Handle inbound leads from website and social media.
• Guide prospects through the onboarding process.
• Maintain accurate records of all interactions.
• Report on lead quality and common objections.

Requirements

• Proven experience in customer service or sales support.
• Strong communication and persuasion skills.
• Ability to follow up consistently without supervision.
• Comfortable making frequent phone calls.
• Basic knowledge of CRM tools or willingness to learn.
• Strong organizational and reporting skills.
• Reliable laptop and stable internet connection.

How to Apply

Log In and Apply (https://www.jobberman.com/account/customer/sign-up?apply=1216496&tab=login)