Discovery Connect-Telesales Consultant-Vitality- JHB- TalentPool
Discovery
Job Description
Job Title
Identifying sales opportunities. Answering inbound calls timeously and making required outbound calls
Key Purpose
This position is based in the Discovery Connect Sales call centre, and reports to the sales team leader. The successful individual will be required to conduct Discovery Vitality telesales.
Key Outputs
- Achieve Vitality Sales target
- Communication to members telephonically via fax and email
- Attending to general administration
- Conduct Financial Needs Analysis
- Achieve quality target
- Overcome objections
- Adhering to service level agreements
Personal Attributes and Skills
- Target Driven
- Team Player
- Goal orientated
- Self motivated
- Ability to perform under pressure
- Adapt to change
- Persuasiveness
- Resilience/Tenacity
- Sound Time Management
- Self managed
- Attention to detail
- Ability to learn quickly and apply knowledge
- Speak fluently (accent neutral) English/Afrikaans
Qualification & Experience
- Matric
- At least 2 years sales experience, preferably in an outbound telesales environment
- Minimum 1 year Vitality product knowledge, Discovery Vitality Knowledge is an advantage
- PC literacy, email, word, excel
- Tertiary qualification an advantage
How to Apply
Apply now
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