Executive Assistant

Purpose of the Job:

This is an opportunity to work at the heart of the business, supporting a senior executive in delivering on key priorities and business objectives. As a Personal Assistant, you will ensure the seamless coordination of meetings, stakeholder interactions, travel, and day-to-day operations, enabling the executive to focus on leading the business. Success in this role requires a proactive mindset, exceptional organisational skills, and the ability to thrive in a dynamic environment where discretion, professionalism, and attention to detail are essential. You will be instrumental in creating efficiency, maintaining momentum, and ensuring that executive priorities are executed effectively.

Job Objectives:

• Manage the executive's diary, meetings, travel arrangements, and day-to-day priorities to ensure seamless operations.
• Coordinate executive, board, and governance-related meetings, including the preparation of high-quality agendas, board packs, briefing notes, and supporting documentation.
• Manage correspondence, communications, and stakeholder engagement on behalf of the executive, ensuring professionalism, accuracy, and timely follow-up.
• Track decisions, actions, and key commitments, driving execution and ensuring accountability across stakeholders.
• Provide confidential personal and professional administrative support, ensuring the effective coordination of all commitments and priorities.
• Build and maintain strong relationships with internal and external stakeholders, while supporting key engagements and relationship-management activities.
• Identify opportunities to improve processes, streamline workflows, and leverage digital tools to enhance efficiency and service delivery.
• Uphold the highest standards of discretion, professionalism, and governance in the handling of sensitive information and executive matters.

Qualifications:

Degree or Diploma in Office Management, Business Administration or a related field (essential).

Experience:

• +6 years’ progressive executive support experience, including exposure to Board and Committee environments or similar roles (essential).
• Advanced proficiency in MS Office, Teams, SharePoint, and/or Board portals, with strong data handling capability (essential).
• Experience in retail, FMCG, or complex multidivisional organisation (desired).
• Familiar with South African corporate governance standards (e.g. King IV) and board protocols (desired).

Knowledge and Skills:

• Exceptional organisational ability and the confidence to manage complex schedules and competing priorities.
• Strong business communication skills, with the ability to produce accurate, professional and polished correspondence.
• High levels of discretion, integrity, and professionalism in handling confidential information and sensitive matters.
• Excellent judgement and stakeholder management skills, with the ability to engage effectively at executive level.
• A proactive and resourceful approach, anticipating needs and driving solutions with minimal supervision.
• Resilience, adaptability, and composure in a fast-paced, high-pressure environment.
• Strong attention to detail and a commitment to delivering exceptional service and quality outcomes.
• Proficiency in digital tools and technologies that enhance productivity and efficiency.