Head of Learning and Development

Job Description

Own and drive the L&D strategy. Ensure L&D is solving real problems, not just delivering programs. Co create learning solutions with business. Ensure learning programs are practical and lead to sustained behaviour change through reinforcement, follow up and ownership. Set clear standards and frameworks while allowing for appropriate flexibility. Lead organisation-wide training needs analysis and converts capability gaps into practical, role-based learning. Lead, develop, and manage performance for the group wide L&D team. Drive fast execution - pilot, test, learn and iterate rather than over designing solutions. Embed learning solutions in daily work through coaching, on the job tools and real time support. Partner with Organisational Effectiveness to strengthen succession planning, leadership and management frameworks, and talent readiness programs.. Work closely with HR Operations and in country operations teams to ensure learning is effectively adopted across countries and continuously improved based on frontline feedback. Use learning data and simple metrics to measure ROI and effectiveness of learning programs. Use learning data to inform and improve existing programs. Manage L&D budgets, vendors, and learning technologies, ensuring value for money and practical application. Build a culture where learning is simple, useful, and energising, helping Unifi remain a place to thrive and perform.

Requirements

• Tertiary qualification in L&D, Instructional Design, HR, or a related field.
• 10+ years in L&D, with at least 5 in a senior leadership role.
• Familiar with LMS platforms and digital authoring tools.
• Proven experience leading and implementing L&D strategy across the full employee lifecycle in a fast-paced, multi-country environment.
• Able to connect learning initiatives directly to business performance outcome and behavioural change.
• Strong communicator who can simplify complex ideas without losing meaning.
• Confident, engaging and comfortable influencing senior leadership.
• Equally at home in a boardroom presentation as on the ground in a branch.
• Resilient and resourceful, with a hands-on approach and no ego about the details.
• Willing and able to travel across Africa.

How to Apply

Apply now and let's build something that matters, together.