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HR & People Operations Associate - Aquantuo

Full-time Accra, GH
Posted 1 day, 15 hours ago 1 views 0 applications

Job Description

Job Description

Aquantuo is your go-to partner for all your e-commerce, shipping and logistics needs, whether you are an individual, a small business, or a large enterprise. Our core values revolve around smart strategy, unbeatable cost efficiency, and seamless scalability. We offer budget-friendly shipping rates, and for U.S. orders, we offer zero sales tax.

Our array of services include; speedy Air and Sea Freight for online purchases and buy-for-me assistance, door-to-door delivery, 3PL (third-party logistics) fulfillment, personalized Concierge service, secure Warehousing, and smooth Customs Brokerage. We have it all, tailored just for you.

The HR & People Operations Associate will support day-to-day HR operations within the assigned country, ensuring efficient delivery of HR services across recruitment, onboarding, employee relations, performance management, and compliance.

The role will primarily focus on supporting local HR needs while providing light coordination and administrative support across other markets as required. This position works closely with the Country Manager and Regional HR to ensure consistency in HR processes, accurate record-keeping, and alignment with company policies and local labor laws.

Key Responsibilities

  • HR Operations & Administration

    • Support end-to-end HR processes within the assigned country, including recruitment, onboarding, confirmations, and exits
    • Maintain accurate and up-to-date employee records and HR documentation
    • Coordinate payroll inputs, benefits administration, and statutory requirements with Finance and external partners
    • Ensure proper documentation, filing, and record management in line with company standards
  • Recruitment & Onboarding

    • Coordinate recruitment activities including job postings, interview scheduling, and candidate communication
    • Support hiring managers with recruitment documentation and processes
    • Facilitate onboarding to ensure smooth integration of new employees
    • Ensure all onboarding documentation is completed accurately and on time
  • Employee Relations & Performance Support

    • Support the performance management process, including documentation and tracking of appraisal cycles
    • Assist in handling employee relations matters such as grievances and disciplinary processes in line with company policy
    • Provide first-level HR support and guidance to employees and managers
    • Escalate complex or sensitive matters to Regional HR as required
  • Learning & Development

    • Coordinate training sessions and track employee participation and learning records
    • Support managers in identifying training needs and development opportunities
    • Maintain records of learning and development activities
  • Employee Engagement & Wellness

    • Support the implementation of employee engagement and wellness initiatives within the assigned country
    • Assist in organizing activities that promote employee well-being and team cohesion
    • Encourage participation in company-wide engagement initiatives
  • Compliance & Policy Support

    • Ensure compliance with local labor laws and statutory requirements within the assigned country
    • Support the implementation and consistent application of HR policies and procedures
    • Assist in audits and ensure proper documentation for compliance purposes
    • Stay informed on basic labor law requirements and escalate complex issues to Regional HR
  • HR Reporting & Data Management

How to Apply

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