HR Senior Assistant

Under the direct supervision of the Human Resources Manager, the HR Senior Assistant provides technical and administrative support for the timely processing, recording, monitoring, and maintenance of transactions across all HR management service lines, ensuring alignment with UNOPS rules, regulations, and policies. The incumbent serves as the primary point of contact for internal and external clients, resolving inquiries regarding routine processes and providing guidance on various HR initiatives and services.

Role Purpose:

The HR Senior Assistant provides technical and administrative support to ensure the efficient processing, documentation, monitoring, and maintenance of a wide range of HR transactions and services delivered to Office personnel.

Functions / Key Results Expected:

• HR Advice: Provide guidance to personnel on administrative procedures, processes and practices related to the delivery of HR services; Assist the HR Lead in engaging with internal and external clients, addressing routine inquiries and escalating complex or exceptional issues as needed; Contribute to a positive onboarding experience by supporting the timely processing of new hire documentation and orientation tasks; Advise personnel on standard aspects of recruitment, performance management, and learning and development processes in accordance with UNOPS policies.
• Talent Acquisition and Administration: Support the end-to-end recruitment process, including the preparation of offers and rejections, data entry in the HR information system (HRIS), and coordination of reference checks; Assist in the longlisting, testing, and interviewing stages, including calculating applicable fees and documenting recruitment proceedings, particularly for General Service (GS) positions; Finalize selection and other required process approvals; Inform and advise personnel, consultants, partners, and project resources on standard conditions of service and entitlements based on their contract modality, ensuring timely and efficient onboarding; Follow up with supervisors and personnel to ensure timely completion of HR processes such as absence requests and performance evaluations in HRIS; Support payroll verification processes