Import / Export Customer Services Clerk

Job Description

Assist in all local Client Services–related functions as assigned.

• Keep customers informed of sailing schedules, stack dates, ETD/ETA, and any changes.
• Assist customers with shipment tracking and container status updates.
• Take bookings and generate booking confirmations for clients.
• Respond to quotation requests in coordination with .
• Update daily and weekly schedules and send out notices.
• Manage VIP client tracking (e.g., Volkswagen).
• Take messages and assist with calls when Sales and ICS are busy.
• General administrative duties may be assigned from time to time.
• Formulate and update vessel schedules on a weekly basis.
• Follow up on to stack opening and after stack closing for commercial and mismatch purposes.
• Process eBookings received via INTTRA and myMSC.

How to Apply

No specific instructions provided