Information Systems Assistant, Kinshasa

General Description of assignment title: Information Systems Assistant Assignment country: Democratic Republic of the Congo Duty stations: Kinshasa Work location: On UN premises Expected start date: 10/01/2026 Expected end date: 06/30/2027Long-term benefits and allowances Sustainable Development Goal: 16. Peace, justice and strong institutions Host entity: MONUSCO Modality: Onsite Type: International Volunteer category: Specialist UCoS from Apr2026 Work schedule: Full-time Number of Assignments: 1 Details Mission and objectives: MONUSCO/MONUC was established in 1999 under the auspices of the UN Department of Peacekeeping Operations (DPKO). SCR 2277 (2016) requests MONUSCO to support efforts of the Government of DRC towards the protection of civilians, through a comprehensive approach involving all components of MONUSCO, including through reduction of the threat posed by Congolese and foreign armed groups and of violence against civilians, including sexual and gender-based violence and violence against children to a level that can be effectively managed by the Congolese justice and security institutions; and to support Stabilization through the establishment of functional, professional, and accountable state institutions, including security and judicial institutions. The project aims at a better understanding of the most serious violations of human rights law and international humanitarian law in DRC and supports the leadership of the Mission through informed policy and decision making on future vetting of security forces through risk assessment and mitigation, joint planning for MONUSCO operations, as well as advocacy efforts. Context: MONUSCO/MONUC was established in 1999 under the auspices of the UN Department of Peacekeeping Operations (DPKO). Task description: Within the terms of the organization's delegated authority, under the direct supervision of the Supervisor of the Communication Center (ComCEN) and the overall supervision of the Chief Information and Communication Technology (ICT ) Service Management for MONUSCO, duties include but are not limited to the following: Responsible for the transmittal and reception of all outgoing and incoming cables/faxes, including code traffic. Undertakes logging and archiving of all correspondence in and out of the ComCEN. Ensures that cable/fax traffic is handled promptly, without undue delay, and takes remedial action in case of communication difficulties. Ensures that all communications equipment in the ComCEN is always in full working condition. Keeps records of all telephone/facsimile calls on the telephone lines in the ComCEN. Assists in the operation of the telephone switchboard in case of emergency. Maintains the secrecy and confidentiality of all correspondence. Performs other tasks as assigned by the supervisor of the unit. When working with (including supervising) national staff or (non-)governmental counterparts, sets aside dedicated time for capacity development through coaching, mentoring, and formal and on-the-job training. Performs other related duties as required. Eligibility criteria Age: 18 - 80 Required experience: 3 years Nationality: Candidate must be a national of a country other than the country of assignment. Assignment requirements Relevant experience: 5 years Languages: English, Level: Fluent, Required French, Level: Working knowledge, Desirable Required education level: Technical/vocational diploma in Communications Engineering /Business Information Technology / Computer Science/Software Engineering/Information Technology or related discipline. Competencies and values: Integrity and professionalism: demonstrated expertise in area of specialty and ability to apply good judgment; high degree of autonomy, personal initiative and ability to take ownership; willingness to accept wide responsibilities and ability to work independently under established procedures in a politically sensitive environment, while exercising discretion, impartiality and neutrality; ability to manage information objectively, accurately and confidentially; responsive and client-oriented; Accountability: mature and responsible; ability to operate in compliance with organizational rules and regulations; Commitment to continuous learning: initiative and willingness to learn new skills and stay abreast of new developments in area of expertise; ability to adapt to changes in work environment; Planning and organizing: effective organizational and problem-solving skills and ability to manage a large volume of work in an efficient and timely manner; ability to establish priorities and to plan, coordinate and monitor (own) work; ability to work under pressure, with conflicting deadlines, and to handle multiple concurrent projects/activities; Teamwork and respect for diversity: ability to operate effectively across organizational boundaries; ability to establish and maintain effective partnerships and harmonious working; relations in a multi-cultural, multi-ethnic environment with sensitivity and respect for diversity and gender; Communication: proven interpersonal skills; good spoken and written communication skills, including ability to prepare clear and concise reports; ability to conduct presentations, articulate options and positions concisely; ability to make and defend recommendations; ability to communicate and empathize with staff (including national staff), military personnel, volunteers, counterparts and local interlocutors coming from very diverse backgrounds; ability to maintain composure and remain helpful towards the staff, but objective, without showing personal interest; capacity to transfer information and knowledge to a wide range of different target groups; Flexibility, adaptability, and ability and willingness to operate independently in austere, remote and potentially hazardous environments for protracted periods, involving physical hardship and little comfort, and including possible extensive travel within the area of operations; willingness to transfer to other duty stations within area of operations as may be necessary; and Genuine commitment towards the principles of voluntary engagement, which includes solidarity, compassion, reciprocity and self-reliance; and commitment towards the UN core values. Skills and experience: Fully proficient and familiar with Windows programs, especially Microsoft Word, Excel, and others. Must have at least 5 years of working experience with computers. Previous working knowledge of radio communications equipment is desirable. Valid driving license. Must be fluent in written and spoken English. Knowledge of French is an advantage. Computer literacy with the ability to manage and adopt new procedures. Area(s) of expertise: Communication, advocacy, public information Driving license: Light Vehicle (LV) Required Other information Tags capacity development communication personnel information systems officer international voluntary services peacekeeping operations Skills Windows Programs English Language French Language Communication Equipment Computer Literacy The recruiting organization, MONUSCO - United Nations Organisation Stabilization Mission in the Democratic Republic of the Congo, has not specified a closing date for this vacancy or continues to list jobs after their stated closing date. Because such positions may remain open, they are listed here until removed from the recruiting organization's website. Click the button below to verify its current status. More Information and Application Details