Investment Officer - Dadaab

<p></p><p><strong>ABOUT INKOMOKO&nbsp;</strong></p><p>Inkomoko supports entrepreneurs to grow their businesses in order to improve livelihoods, create jobs, and help communities thrive.&nbsp;</p><p>In 2026, Inkomoko was listed by the Financial Times as the 5th fastest-growing company in Africa, supporting entrepreneurs across East and Central Africa to grow thriving businesses and build inclusive, resilient economies.&nbsp;</p><p>Founded in 2012, Inkomoko has worked with more than 100,000 entrepreneurs, including thousands of refugee entrepreneurs. Inkomoko provides a combination of training, consulting, access to finance, and market-level systems change.&nbsp; We are the largest investor to refugee entrepreneurs in Africa.&nbsp;&nbsp;</p><p>Inkomoko has 1000+ staff in 50 offices across Chad, Ethiopia, Kenya, Rwanda, and South Sudan. Through Inkomoko’s 2030 strategic plan, we are adding 3 additional countries to serve more than 550,000 entrepreneurs and growing our $30M loan fund to impact 7M lives.&nbsp;</p><p></p><p><strong>INKOMOKO VALUES</strong></p><p>All staff at Inkomoko are connected to a shared set of organizational values:</p><ul><li> <strong>Purpose: </strong>be solutions-oriented, produce high-quality work, be a global leader.</li><li> <strong>Achievement:</strong> push yourself to reach beyond what you previously thought possible.&nbsp;</li><li> <strong>Improvement:</strong> be humble, engage in continuous growth through open &amp; accurate feedback.</li><li> <strong>Bravery:</strong> willing to take risks, create a safe space for others, be compassionate, inclusive.</li><li> <strong>We Eat Goat:&nbsp;</strong> we celebrate success and support each other in hard times. We do this work together in the spirit of turikumwe, tuko pamoja, abren nen, urang babarengan.</li></ul><p>Inkomoko is an affirmative action/equal opportunity employer.&nbsp; Refugees, women, and persons who reflect the diverse communities we serve are strongly encouraged to apply.&nbsp;</p><p><strong>ABOUT THE OPPORTUNITY &amp; RESPONSIBILITIES&nbsp;</strong></p><p>Inkomoko Kenya Investment Officer is responsible for the items below:&nbsp;<br></p><p><strong>&nbsp;DUE DILIGENCE AND INVESTMENT PREPARATION (60%):&nbsp;</strong></p><ul><li>Respond to inquiries from prospective borrowers; support them to apply for our facility/investment products.&nbsp;</li><li>Introduce the investment products to entrepreneurs, explaining the requirements for repayment and the seriousness of taking on debt financing.&nbsp;</li><li>Conducts investment appraisal, collects detailed information (personal, business, and guaranties), and arranges to open a new investment account.&nbsp;</li><li>Prepares and executes investment contracts and arrange for disbursement of investment in kind.&nbsp;</li><li>Conduct due diligence on prospective borrowers, including site visits, document preparation, coordination with the Business Development Advisors and Business Associates, etc.&nbsp;</li><li>Communicate all materials to the Portfolio Manager, and assist in preparing credit reports for Investment Committee meetings.&nbsp;</li><li>Take photos of entrepreneurs, have them sign photo waivers, and ensure entrepreneurs’ stories are posted on the Kiva platform for fundraising with all correct information.&nbsp;</li></ul><p><strong>PORTFOLIO MANAGEMENT (20%)</strong></p><ul><li>Offer excellent customer service through daily conversations, correspondence, and site visits as needed to maintain strong positive relationships with borrowers.&nbsp;</li><li>Work with the Inkomoko Kenya Business Development Services team to ensure borrower success, and Visit clients for monitoring.&nbsp;</li><li>Maintain both delinquency and default rates below set rates during yearly goal setting,&nbsp;</li><li>Track information about borrowers and communicate effectively with key stakeholders about client status.&nbsp;</li><li>Actively participate as a key staff in the weekly Portfolio Review Meeting.&nbsp;</li><li>Maintain a tracking system of borrower payments and contact information.&nbsp;</li><li>Work with the Finance &amp; Admin team to produce invoices for payments and monthly reconciliation of investment department transactions.&nbsp;</li><li>Interact with government leaders, court systems and others for follow up on lack of payments.&nbsp;</li><li>Ensure that we are adhering to the requirements of our Kiva partnership, including reporting and journaling.&nbsp;</li><li>Other duties as assigned by supervisor&nbsp;</li></ul><p><strong>INVESTMENT MANAGEMENT SYSTEM (20%)</strong></p><ul><li>Update both disbursements and investment repayments in the Investment Management System (CBS-powered by mifos)</li><li>Maintain and demonstrate proficiency with investment software applications</li><li>Work with system providers to utilize applications to fullest capacity, streamlining processes and procedures, ensuring accuracy and compliance&nbsp;</li><li>Assist with system parameters and design to meet the needs of multiple departments.&nbsp;</li><li>Manage user security access</li><li>Ensure proper segregation of duties, develop and maintain work flows for all stages of investment&nbsp;</li><li>Advise the Management team how to automate key lending processes</li><li>Ensure posting of payment, payoffs, and balancing in Core Banking System</li><li>Participates in the review and recommendations of operational systems and procedures</li><li>Successfully interact with lending staff to improve accuracy and efficiencies of Investment management system&nbsp;</li><li>Prepare related reports and administer the system</li><li>Other duties as assigned by supervisor&nbsp;</li></ul>