(LDC) Head of Department - Presales.Enterprise Business Unit
MTN
Job Description
<div class="O0" style="direction: ltr; line-height: normal; margin: 1pt 0in 1pt 0.1in; text-align: left; text-indent: -0.1in; unicode-bidi: embed; word-break: normal;"><span style="font-family: Arial;"><span style="font-size: 10pt;">•</span></span><span style="color: black; font-family: "MTN Brighter Sans Light";"><span style="font-size: 10pt; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;">The Head of Presales is responsible for leading the presales function, ensuring the effective translation of customer requirements into tailored fixed and mobile solutions. This includes</span></span></div><div class="O0" style="direction: ltr; line-height: normal; margin: 1pt 0in 1pt 0.19in; text-align: left; text-indent: -0.19in; unicode-bidi: embed; word-break: normal;"><span style="font-family: Arial;"><span style="font-size: 10pt;">•</span></span><span style="color: black; font-family: "MTN Brighter Sans Light";"><span style="font-size: 10pt; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;">overseeing technical solution design,</span></span></div><div class="O0" style="direction: ltr; line-height: normal; margin: 1pt 0in 1pt 0.19in; text-align: left; text-indent: -0.19in; unicode-bidi: embed; word-break: normal;"><span style="font-family: Arial;"><span style="font-size: 10pt;">•</span></span><span style="color: black; font-family: "MTN Brighter Sans Light";"><span style="font-size: 10pt; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;">proposal development, bid qualification, and customer engagement to drive business growth.</span></span></div><div class="O0" style="direction: ltr; line-height: normal; margin: 1pt 0in 1pt 0.1in; text-align: left; text-indent: -0.1in; unicode-bidi: embed; word-break: normal;"><span style="font-family: Arial;"><span style="font-size: 10pt;">•</span></span></div><div class="O0" style="direction: ltr; line-height: normal; margin: 1pt 0in 1pt 0.1in; text-align: left; text-indent: -0.1in; unicode-bidi: embed; word-break: normal;"><span style="font-family: Arial;"><span style="font-size: 10pt;">•</span></span><span style="color: black; font-family: "MTN Brighter Sans Light";"><span style="font-size: 10pt; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;">To lead a team to provide a specialised presales service creating and managing complex architectural solutions for deals from pre-sales to proposal and delivery, stitching together appropriate assets and contributing to commercial modelling.</span></span></div><div class="O0" style="direction: ltr; line-height: normal; margin: 1pt 0in 1pt 0.1in; text-align: left; text-indent: -0.1in; unicode-bidi: embed; word-break: normal;"><span style="font-family: Arial;"><span style="font-size: 10pt;">•</span></span><span style="color: black; font-family: "MTN Brighter Sans Light";"><span style="font-size: 10pt; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;">Understand the customer’s technical environment and strategic goals to design and deliver customised solutions that meet MTNs’ client specific needs.</span></span></div><p><strong>Education</strong></p><div class="O0" style="line-height: normal; margin: 0pt 0in 0pt 0.19in; text-align: left; text-indent: -0.19in; word-break: normal;"><span style="font-family: Arial;"><span style="font-size: 10pt;">•</span></span><span style="color: black; font-family: "MTN Brighter Sans Light";"><span style="font-size: 10pt; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;">4-year tertiary qualification in Technology Systems (Telecommunication Management / Information Technology) or related</span></span></div><div class="O0" style="line-height: normal; margin: 0pt 0in 0pt 0.19in; text-align: left; text-indent: -0.19in; word-break: normal;"><span style="font-family: Arial;"><span style="font-size: 10pt;">•</span></span><span style="color: black; font-family: "MTN Brighter Sans Light";"><span style="font-size: 10pt; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;">MBA / Masters Advantageous</span></span></div><div class="O0" style="line-height: normal; margin: 0pt 0in 0pt 0.19in; text-align: left; text-indent: -0.19in; word-break: normal;"> </div><div class="O0" style="line-height: normal; margin: 0pt 0in 0pt 0.19in; text-align: left; text-indent: -0.19in; word-break: normal;"><span style="color: black; font-family: "MTN Brighter Sans Light";"><span style="font-size: 10pt; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;"><strong>Experience</strong></span></span></div><div class="O0" style="line-height: normal; margin: 0pt 0in 0pt 0.19in; text-align: left; text-indent: -0.19in; word-break: normal;"> </div><p style="line-height: normal; margin: 0pt 0in; text-align: left; text-indent: 0in; word-break: normal;"><span style="color: black; font-family: "MTN Brighter Sans Light";"><span style="font-size: 10pt; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;">At least 10-12 years related experience in architecture design and delivery, inclusive of;</span></span></p><div style="line-height: normal; margin: 0pt 0in 0pt 0.19in; text-align: left; text-indent: -0.19in; word-break: normal;"><span style="font-family: Arial;"><span style="font-size: 10pt;">•</span></span><span style="color: black; font-family: "MTN Brighter Sans Light";"><span style="font-size: 10pt; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;">Leadership position in pre-sales or solutions architecture.</span></span></div><div style="line-height: normal; margin: 0pt 0in 0pt 0.19in; text-align: left; text-indent: -0.19in; word-break: normal;"><span style="font-family: Arial;"><span style="font-size: 10pt;">•</span></span><span style="color: black; font-family: "MTN Brighter Sans Light";"><span style="font-size: 10pt; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;">Extensive experience in designing and implementing complex technical solutions within telecommunications/ TechCo, including knowledge of enterprise solutions.</span></span></div><div style="line-height: normal; margin: 0pt 0in 0pt 0.19in; text-align: left; text-indent: -0.19in; word-break: normal;"><span style="font-family: Arial;"><span style="font-size: 10pt;">•</span></span><span style="color: black; font-family: "MTN Brighter Sans Light";"><span style="font-size: 10pt; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;">Proven track record of collaborating with sales teams to develop and deliver solutions that meet customer needs and drive revenue growth.</span></span></div><div style="line-height: normal; margin: 0pt 0in 0pt 0.19in; text-align: left; text-indent: -0.19in; word-break: normal;"><span style="font-family: Arial;"><span style="font-size: 10pt;">•</span></span><span style="color: black; font-family: "MTN Brighter Sans Light";"><span style="font-size: 10pt; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;">Experience in managing complex solution development projects, from initial requirements gathering to final implementation.</span></span></div><div style="line-height: normal; margin: 0pt 0in 0pt 0.19in; text-align: left; text-indent: -0.19in; word-break: normal;"> </div><div style="line-height: normal; margin: 0pt 0in 0pt 0.19in; text-align: left; text-indent: -0.19in; word-break: normal;"><span style="color: black; font-family: "MTN Brighter Sans Light";"><span style="font-size: 10pt; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;"><strong>Skills</strong></span></span></div><div class="O0" style="line-height: normal; margin: 1pt 0in 1pt 0.1in; text-align: left; text-indent: -0.1in; word-break: normal;"><span style="font-family: Arial;"><span style="font-size: 10pt;">•</span></span><span style="color: black; font-family: "MTN Brighter Sans Light";"><span style="font-size: 10pt; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;">Excellent communication skills</span></span></div><div class="O0" style="line-height: normal; margin: 1pt 0in 1pt 0.1in; text-align: left; text-indent: -0.1in; word-break: normal;"><span style="font-family: Arial;"><span style="font-size: 10pt;">•</span></span><span style="color: black; font-family: "MTN Brighter Sans Light";"><span style="font-size: 10pt; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;">Business Acumen</span></span></div><div class="O0" style="line-height: normal; margin: 1pt 0in 1pt 0.1in; text-align: left; text-indent: -0.1in; word-break: normal;"><span style="font-family: Arial;"><span style="font-size: 10pt;">•</span></span><span style="color: black; font-family: "MTN Brighter Sans Light";"><span style="font-size: 10pt; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;">Analytics and Interpretation</span></span></div><div class="O0" style="line-height: normal; margin: 1pt 0in 1pt 0.1in; text-align: left; text-indent: -0.1in; word-break: normal;"><span style="font-family: Arial;"><span style="font-size: 10pt;">•</span></span><span style="color: black; font-family: "MTN Brighter Sans Light";"><span style="font-size: 10pt; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;">Strategic Thinking</span></span></div><div class="O0" style="line-height: normal; margin: 1pt 0in 1pt 0.1in; text-align: left; text-indent: -0.1in; word-break: normal;"><span style="font-family: Arial;"><span style="font-size: 10pt;">•</span></span><span style="color: black; font-family: "MTN Brighter Sans Light";"><span style="font-size: 10pt; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;">Organisational Agility</span></span></div><div class="O0" style="line-height: normal; margin: 1pt 0in 1pt 0.1in; text-align: left; text-indent: -0.1in; word-break: normal;"><span style="font-family: Arial;"><span style="font-size: 10pt;">•</span></span><span style="color: black; font-family: "MTN Brighter Sans Light";"><span style="font-size: 10pt; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;">Dealing with ambiguity and complexity</span></span></div><div class="O0" style="line-height: normal; margin: 1pt 0in 1pt 0.1in; text-align: left; text-indent: -0.1in; word-break: normal;"><span style="color: black; font-family: "MTN Brighter Sans Light";"><span style="font-size: 10pt; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;"> </span></span></div><div class="O0" style="line-height: normal; margin: 1pt 0in 1pt 0.1in; text-align: left; text-indent: -0.1in; word-break: normal;">NB! Please note that this is a Limited Duration Contract (LDC).</div><p style="line-height: normal; margin: 1pt 0in; text-align: left; text-indent: 0in; word-break: normal;"> </p><p style="line-height: normal; margin: 1pt 0in; text-align: left; text-indent: 0in; word-break: normal;"><span style="color: black; font-family: "MTN Brighter Sans Bold";"><span style="font-size: 10pt; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;"><strong>Strategy Development and Implementation</strong></span></span></p><div class="O0" style="direction: ltr; line-height: normal; margin: 0pt 0in 1pt 0.2in; text-align: left; text-indent: -0.2in; unicode-bidi: embed; word-break: normal;"><span style="font-family: Arial;"><span style="font-size: 10pt;">•</span></span><span style="color: black; font-family: "MTN Brighter Sans Light";"><span style="font-size: 10pt; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;">Lead, create and manage complex architectural solutions for deals from pre-sales to proposal and delivery, stitching together appropriate assets and contributing to commercial modelling.</span></span></div><div class="O0" style="direction: ltr; line-height: normal; margin: 0pt 0in 1pt 0.2in; text-align: left; text-indent: -0.2in; unicode-bidi: embed; word-break: normal;"><span style="font-family: Arial;"><span style="font-size: 10pt;">•</span></span><span style="color: black; font-family: "MTN Brighter Sans Light";"><span style="font-size: 10pt; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;">Act as a key player in driving not just sales, but also broader business transformation and long-term client success through Pre-sales and solution architecture function.</span></span></div><div class="O0" style="direction: ltr; line-height: normal; margin: 0pt 0in 1pt 0.2in; text-align: left; text-indent: -0.2in; unicode-bidi: embed; word-break: normal;"><span style="font-family: Arial;"><span style="font-size: 10pt;">•</span></span><span style="color: black; font-family: "MTN Brighter Sans Light";"><span style="font-size: 10pt; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;">Define and maintain the architecture and solution standards in line with MTN Group guidelines to guide the design and implementation of product solutions within the identified specialised product/ solution domain.</span></span></div><div class="O0" style="direction: ltr; line-height: normal; margin: 0pt 0in 1pt 0.2in; text-align: left; text-indent: -0.2in; unicode-bidi: embed; word-break: normal;"><span style="font-family: Arial;"><span style="font-size: 10pt;">•</span></span><span style="color: black; font-family: "MTN Brighter Sans Light";"><span style="font-size: 10pt; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;">Continuously evaluate and refine pre-sales and solution architecture processes to ensure they are aligned with the company’s strategic growth priorities, increasing efficiency, and competitive advantage.</span></span></div><div class="O0" style="direction: ltr; line-height: normal; margin: 0pt 0in 1pt 0.2in; text-align: left; text-indent: -0.2in; unicode-bidi: embed; word-break: normal;"> </div><p style="direction: ltr; line-height: normal; margin: 1pt 0in; text-align: left; text-indent: 0in; unicode-bidi: embed; word-break: normal;"><span style="color: black; font-family: "MTN Brighter Sans Bold";"><span style="font-size: 10pt; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;"><strong>Enterprise Solution Presales & Postsales Engagement Leadership</strong></span></span></p><div class="O0" style="direction: ltr; line-height: normal; margin: 0pt 0in 1pt 0.2in; text-align: left; text-indent: -0.2in; unicode-bidi: embed; word-break: normal;"><span style="font-family: Arial;"><span style="font-size: 10pt;">•</span></span><span style="color: black; font-family: "MTN Brighter Sans Light";"><span style="font-size: 10pt; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;">Engage with C-suite executives and decision-makers to identify pain points and business challenges.</span></span></div><div class="O0" style="direction: ltr; line-height: normal; margin: 0pt 0in 1pt 0.2in; text-align: left; text-indent: -0.2in; unicode-bidi: embed; word-break: normal;"><span style="font-family: Arial;"><span style="font-size: 10pt;">•</span></span><span style="color: black; font-family: "MTN Brighter Sans Light";"><span style="font-size: 10pt; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;">Conduct in-depth industry-specific workshops to uncover opportunities where MTN’s solutions can drive impact.</span></span></div><div class="O0" style="direction: ltr; line-height: normal; margin: 0pt 0in 1pt 0.2in; text-align: left; text-indent: -0.2in; unicode-bidi: embed; word-break: normal;"><span style="font-family: Arial;"><span style="font-size: 10pt;">•</span></span><span style="color: black; font-family: "MTN Brighter Sans Light";"><span style="font-size: 10pt; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;">Translate business problems into technical and commercial solution requirements.</span></span></div><div class="O0" style="direction: ltr; line-height: normal; margin: 0pt 0in 1pt 0.2in; text-align: left; text-indent: -0.2in; unicode-bidi: embed; word-break: normal;"><span style="font-family: Arial;"><span style="font-size: 10pt;">•</span></span><span style="color: black; font-family: "MTN Brighter Sans Light";"><span style="font-size: 10pt; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;">Work with MTN’s product, solutions, and engineering teams to develop tailored, industry-specific solutions.</span></span></div><div class="O0" style="direction: ltr; line-height: normal; margin: 0pt 0in 1pt 0.2in; text-align: left; text-indent: -0.2in; unicode-bidi: embed; word-break: normal;"><span style="font-family: Arial;"><span style="font-size: 10pt;">•</span></span><span style="color: black; font-family: "MTN Brighter Sans Light";"><span style="font-size: 10pt; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;">Provide input on architectural designs, bill of materials (BOM), and solution roadmaps.</span></span></div><div class="O0" style="direction: ltr; line-height: normal; margin: 0pt 0in 1pt 0.2in; text-align: left; text-indent: -0.2in; unicode-bidi: embed; word-break: normal;"><span style="font-family: Arial;"><span style="font-size: 10pt;">•</span></span><span style="color: black; font-family: "MTN Brighter Sans Light";"><span style="font-size: 10pt; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;">Ensure that solution proposals are aligned with customer business outcomes and industry trends.</span></span></div><div class="O0" style="direction: ltr; line-height: normal; margin: 0pt 0in 1pt 0.2in; text-align: left; text-indent: -0.2in; unicode-bidi: embed; word-break: normal;"><span style="font-family: Arial;"><span style="font-size: 10pt;">•</span></span><span style="color: black; font-family: "MTN Brighter Sans Light";"><span style="font-size: 10pt; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;">Act as a trusted advisor during solution deployment, ensuring alignment with customer expectations. Ensure cross-functional teams deliver solutions in line with the agreed business case and customer objectives.</span></span></div><div class="O0" style="direction: ltr; line-height: normal; margin: 0pt 0in 1pt 0.2in; text-align: left; text-indent: -0.2in; unicode-bidi: embed; word-break: normal;"><span style="font-family: Arial;"><span style="font-size: 10pt;">•</span></span><span style="color: black; font-family: "MTN Brighter Sans Light";"><span style="font-size: 10pt; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;">Support bid strategy development and provide executive input on RFx submissions.</span></span></div><div class="O0" style="direction: ltr; line-height: normal; margin: 0pt 0in 1pt 0.2in; text-align: left; text-indent: -0.2in; unicode-bidi: embed; word-break: normal;"><span style="font-family: Arial;"><span style="font-size: 10pt;">•</span></span><span style="color: black; font-family: "MTN Brighter Sans Light";"><span style="font-size: 10pt; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;">Validate that MTN’s proposals align with industry benchmarks and customer expectations.</span></span></div><div class="O0" style="direction: ltr; line-height: normal; margin: 0pt 0in 1pt 0.2in; text-align: left; text-indent: -0.2in; unicode-bidi: embed; word-break: normal;"><span style="font-family: Arial;"><span style="font-size: 10pt;">•</span></span><span style="color: black; font-family: "MTN Brighter Sans Light";"><span style="font-size: 10pt; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;">Represent MTN in high-stakes bid discussions to influence decision-making at an executive level.</span></span></div><div class="O0" style="direction: ltr; line-height: normal; margin: 0pt 0in 1pt 0.2in; text-align: left; text-indent: -0.2in; unicode-bidi: embed; word-break: normal;"><span style="font-family: Arial;"><span style="font-size: 10pt;">•</span></span><span style="color: black; font-family: "MTN Brighter Sans Light";"><span style="font-size: 10pt; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;">Lead executive-level customer pitch meetings, positioning MTN’s enterprise solutions as a competitive advantage.</span></span></div><div class="O0" style="direction: ltr; line-height: normal; margin: 0pt 0in 1pt 0.2in; text-align: left; text-indent: -0.2in; unicode-bidi: embed; word-break: normal;"><span style="font-family: Arial;"><span style="font-size: 10pt;">•</span></span><span style="color: black; font-family: "MTN Brighter Sans Light";"><span style="font-size: 10pt; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;">Participate in industry roundtables, forums, and conferences to elevate MTN’s market credibility.</span></span></div><div class="O0" style="direction: ltr; line-height: normal; margin: 0pt 0in 1pt 0.2in; text-align: left; text-indent: -0.2in; unicode-bidi: embed; word-break: normal;"><span style="font-family: Arial;"><span style="font-size: 10pt;">•</span></span><span style="color: black; font-family: "MTN Brighter Sans Light";"><span style="font-size: 10pt; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;">Build strategic partnerships with OEMs, technology vendors, and industry influencers to enhance MTN’s enterprise solution portfolio.</span></span></div><div class="O0" style="direction: ltr; line-height: normal; margin: 0pt 0in 1pt 0.2in; text-align: left; text-indent: -0.2in; unicode-bidi: embed; word-break: normal;"><span style="color: black; font-family: "MTN Brighter Sans Bold";"><span style="font-size: 10pt; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;"><strong>Enterprise Solution Presales & Postsales Engagement Leadership</strong></span></span></div><p style="line-height: normal; margin: 1pt 0in; text-align: left; text-indent: 0in; word-break: normal;"><span style="color: black; font-family: "MTN Brighter Sans Bold";"><span style="font-size: 10pt; font-style: normal; font-variant: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;"><strong>People Leadership /Management</strong></span></span></p><div class="O0" style="direction: ltr; line-height: normal; margin: 0pt 0in 1pt 0.2in; text-align: left; text-indent: -0.2in; unicode-bidi: embed; word-break: normal;"><span style="font-family: Arial;"><span style="font-size: 10pt;">•</span></span><span style="color: black; font-family: "MTN Brighter Sans Light";"><span style="font-size: 10pt; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;">Lead, mentor, and manage a team of engineers providing coaching, guidance, and performance evaluations.</span></span></div><div class="O0" style="direction: ltr; line-height: normal; margin: 0pt 0in 1pt 0.2in; text-align: left; text-indent: -0.2in; unicode-bidi: embed; word-break: normal;"><span style="font-family: Arial;"><span style="font-size: 10pt;">•</span></span><span style="color: black; font-family: "MTN Brighter Sans Light";"><span style="font-size: 10pt; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;">Develop and maintain a high-performance team that consistently meets or exceeds targets.</span></span></div><div class="O0" style="direction: ltr; line-height: normal; margin: 0pt 0in 1pt 0.2in; text-align: left; text-indent: -0.2in; unicode-bidi: embed; word-break: normal;"><span style="font-family: Arial;"><span style="font-size: 10pt;">•</span></span><span style="color: black; font-family: "MTN Brighter Sans Light";"><span style="font-size: 10pt; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;">Foster a culture of collaboration, continuous improvement, and customer-centricity within the team.</span></span></div><div class="O0" style="direction: ltr; line-height: normal; margin: 0pt 0in 1pt 0.2in; text-align: left; text-indent: -0.2in; unicode-bidi: embed; word-break: normal;"><span style="font-family: Arial;"><span style="font-size: 10pt;">•</span></span><span style="color: black; font-family: "MTN Brighter Sans Light";"><span style="font-size: 10pt; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;">Set integrated goals and objectives for the team in order to achieve a future-focused, future-fit high-performing organisation.</span></span></div><div class="O0" style="direction: ltr; line-height: normal; margin: 0pt 0in 1pt 0.2in; text-align: left; text-indent: -0.2in; unicode-bidi: embed; word-break: normal;"><span style="font-family: Arial;"><span style="font-size: 10pt;">•</span></span><span style="color: black; font-family: "MTN Brighter Sans Light";"><span style="font-size: 10pt; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;">Provide technical, procedural and policy guidance to staff, colleagues , partners and vendors.</span></span></div><div class="O0" style="direction: ltr; line-height: normal; margin: 0pt 0in 1pt 0.2in; text-align: left; text-indent: -0.2in; unicode-bidi: embed; word-break: normal;"><span style="font-family: Arial;"><span style="font-size: 10pt;">•</span></span><span style="color: black; font-family: "MTN Brighter Sans Light";"><span style="font-size: 10pt; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;">Attract, develop and retain appropriate talent. Build talent by identifying and developing new leaders for the respective environment</span></span></div><div class="O0" style="direction: ltr; line-height: normal; margin: 0pt 0in 1pt 0.2in; text-align: left; text-indent: -0.2in; unicode-bidi: embed; word-break: normal;"><span style="font-family: Arial;"><span style="font-size: 10pt;">•</span></span><span style="color: black; font-family: "MTN Brighter Sans Light";"><span style="font-size: 10pt; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;">Develop and maintain a high-performance team that consistently meets or exceeds targets.</span></span></div><div class="O0" style="direction: ltr; line-height: normal; margin: 0pt 0in 1pt 0.2in; text-align: left; text-indent: -0.2in; unicode-bidi: embed; word-break: normal;"><span style="font-family: Arial;"><span style="font-size: 10pt;">•</span></span><span style="color: black; font-family: "MTN Brighter Sans Light";"><span style="font-size: 10pt; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;">Set KPIs and provide regular performance feedback through a well-defined and implemented performance review program.</span></span></div><div class="O0" style="direction: ltr; line-height: normal; margin: 0pt 0in 1pt 0.2in; text-align: left; text-indent: -0.2in; unicode-bidi: embed; word-break: normal;"><span style="font-family: Arial;"><span style="font-size: 10pt;">•</span></span><span style="color: black; font-family: "MTN Brighter Sans Light";"><span style="font-size: 10pt; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;">Develop and implement a training plan to build and develop skills within the team.</span></span></div><div class="O0" style="direction: ltr; line-height: normal; margin: 0pt 0in 1pt 0.2in; text-align: left; text-indent: -0.2in; unicode-bidi: embed; word-break: normal;"><span style="font-family: Arial;"><span style="font-size: 10pt;">•</span></span><span style="color: black; font-family: "MTN Brighter Sans Light";"><span style="font-size: 10pt; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;">Enable and model healthy employee relations and collaborative teamwork.</span></span></div><div class="O0" style="direction: ltr; line-height: normal; margin: 0pt 0in 1pt 0.2in; text-align: left; text-indent: -0.2in; unicode-bidi: embed; word-break: normal;"><span style="font-family: Arial;"><span style="font-size: 10pt;">•</span></span><span style="color: black; font-family: "MTN Brighter Sans Light";"><span style="font-size: 10pt; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;">Manage diversity, develop, and embed an Employment Equity plan for the business area.</span></span></div><div class="O0" style="direction: ltr; line-height: normal; margin: 0pt 0in 1pt 0.2in; text-align: left; text-indent: -0.2in; unicode-bidi: embed; word-break: normal;"><span style="font-family: Arial;"><span style="font-size: 10pt;">•</span></span><span style="color: black; font-family: "MTN Brighter Sans Light";"><span style="font-size: 10pt; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;">Contribute to building a culture of continuous evaluation and improvement. Drive a culture of high performance, accountability and consequence management</span></span></div><div class="O0" style="direction: ltr; line-height: normal; margin: 0pt 0in 1pt 0.2in; text-align: left; text-indent: -0.2in; unicode-bidi: embed; word-break: normal;"><span style="font-family: Arial;"><span style="font-size: 10pt;">•</span></span><span style="color: black; font-family: "MTN Brighter Sans Light";"><span style="font-size: 10pt; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;">Act as an ambassador for the team by living the values and vital behaviours and changing and influencing employees’ behaviour</span></span></div><p style="line-height: normal; margin: 1pt 0in; text-align: left; text-indent: 0in; word-break: normal;"><span style="color: black; font-family: "MTN Brighter Sans Bold";"><span style="font-size: 10pt; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;">Governance</span></span></p><p style="line-height: normal; margin: 1pt 0in; text-align: left; text-indent: 0in; word-break: normal;"><span style="color: black; font-family: "MTN Brighter Sans Light";"><span style="font-size: 10pt; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;"><u>Strategic governance and interlock</u></span></span></p><div style="line-height: normal; margin: 1pt 0in 1pt 0.19in; text-align: left; text-indent: -0.19in; word-break: normal;"><span style="font-family: Arial;"><span style="font-size: 10pt;">•</span></span><span style="color: black; font-family: "MTN Brighter Sans Light";"><span style="font-size: 10pt; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;">Develop and execute the Pre-sales and solution architecture governance framework and associated forums to govern the application of solution standards within the specialised product/ solution domain.</span></span></div><div style="line-height: normal; margin: 1pt 0in 1pt 0.19in; text-align: left; text-indent: -0.19in; word-break: normal;"><span style="font-family: Arial;"><span style="font-size: 10pt;">•</span></span><span style="color: black; font-family: "MTN Brighter Sans Light";"><span style="font-size: 10pt; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;">Lead regular strategic meetings with key stakeholders to align on pre-sales and solution architecture activities, review solution performance, and identify new opportunities.</span></span></div><div style="line-height: normal; margin: 1pt 0in 1pt 0.19in; text-align: left; text-indent: -0.19in; word-break: normal;"><span style="font-family: Arial;"><span style="font-size: 10pt;">•</span></span><span style="color: black; font-family: "MTN Brighter Sans Light";"><span style="font-size: 10pt; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;">Perform evaluation baseline of key performance indicators (KPIs).</span></span></div><div style="line-height: normal; margin: 1pt 0in 1pt 0.19in; text-align: left; text-indent: -0.19in; word-break: normal;"><span style="font-family: Arial;"><span style="font-size: 10pt;">•</span></span><span style="color: black; font-family: "MTN Brighter Sans Light";"><span style="font-size: 10pt; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;">Request for relevant budget for internal projects and new initiatives. Monitor costs accordingly.</span></span></div><div style="line-height: normal; margin: 1pt 0in 1pt 0.19in; text-align: left; text-indent: -0.19in; word-break: normal;"><span style="font-family: Arial;"><span style="font-size: 10pt;">•</span></span><span style="color: black; font-family: "MTN Brighter Sans Light";"><span style="font-size: 10pt; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;">Facilitate preparation of proposals on change initiatives, policies and procedures.</span></span></div><p style="line-height: normal; margin: 1pt 0in; text-align: left; text-indent: 0in; word-break: normal;"> </p><p style="line-height: normal; margin: 1pt 0in; text-align: left; text-indent: 0in; word-break: normal;"><span style="color: black; font-family: "MTN Brighter Sans Light";"><span style="font-size: 10pt; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;"><u>Escalations</u></span></span></p><div class="O0" style="direction: ltr; line-height: normal; margin: 0pt 0in 1pt 0.2in; text-align: left; text-indent: -0.2in; unicode-bidi: embed; word-break: normal;"><span style="font-family: Arial;"><span style="font-size: 10pt;">•</span></span><span style="color: black; font-family: "MTN Brighter Sans Light";"><span style="font-size: 10pt; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;">Identify potential risks in solution delivery and develop mitigation strategies to prevent disruptions and ensure project success.</span></span></div><div class="O0" style="direction: ltr; line-height: normal; margin: 0pt 0in 1pt 0.2in; text-align: left; text-indent: -0.2in; unicode-bidi: embed; word-break: normal;"><span style="font-family: Arial;"><span style="font-size: 10pt;">•</span></span><span style="color: black; font-family: "MTN Brighter Sans Light";"><span style="font-size: 10pt; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;">Escalate issues that will result in severe time, scope, productivity, and cost or resource or reputational impact.</span></span></div><div class="O0" style="direction: ltr; line-height: normal; margin: 0pt 0in 1pt 0.2in; text-align: left; text-indent: -0.2in; unicode-bidi: embed; word-break: normal;"><span style="font-family: Arial;"><span style="font-size: 10pt;">•</span></span><span style="color: black; font-family: "MTN Brighter Sans Light";"><span style="font-size: 10pt; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;">Manage and provide solutions to escalations that have multiple processes / functions impact on critical path of service delivery.</span></span></div><div class="O0" style="direction: ltr; line-height: normal; margin: 0pt 0in 1pt 0.2in; text-align: left; text-indent: -0.2in; unicode-bidi: embed; word-break: normal;"><span style="font-family: Arial;"><span style="font-size: 10pt;">•</span></span><span style="color: black; font-family: "MTN Brighter Sans Light";"><span style="font-size: 10pt; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;">Manage and provide solutions through stakeholder consultation where relevant.</span></span></div><p style="line-height: normal; margin: 1pt 0in; text-align: left; text-indent: 0in; word-break: normal;"> </p><p style="line-height: normal; margin: 1pt 0in; text-align: left; text-indent: 0in; word-break: normal;"><span style="color: black; font-family: "MTN Brighter Sans Light";"><span style="font-size: 10pt; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;"><u>Performance</u></span></span></p><div class="O0" style="direction: ltr; line-height: normal; margin: 0pt 0in 1pt 0.2in; text-align: left; text-indent: -0.2in; unicode-bidi: embed; word-break: normal;"><span style="font-family: Arial;"><span style="font-size: 10pt;">•</span></span><span style="color: black; font-family: "MTN Brighter Sans Light";"><span style="font-size: 10pt; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;">Implement processes for regular review and refinement of solution offerings based on performance data and customer feedback in line with MTN SA Strategy.</span></span></div><div class="O0" style="direction: ltr; line-height: normal; margin: 0pt 0in 1pt 0.2in; text-align: left; text-indent: -0.2in; unicode-bidi: embed; word-break: normal;"><span style="font-family: Arial;"><span style="font-size: 10pt;">•</span></span><span style="color: black; font-family: "MTN Brighter Sans Light";"><span style="font-size: 10pt; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;">Ensure alignment between and across other functions within MTN SA product/ solutions, including but not limited to market representatives.</span></span></div><div class="O0" style="direction: ltr; line-height: normal; margin: 0pt 0in 1pt 0.2in; text-align: left; text-indent: -0.2in; unicode-bidi: embed; word-break: normal;"><span style="font-family: Arial;"><span style="font-size: 10pt;">•</span></span><span style="color: black; font-family: "MTN Brighter Sans Light";"><span style="font-size: 10pt; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;">Provide reports as required timeously regarding performance and outcomes of the unit.</span></span></div>
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