Merchandiser Modern Trade (Confectionery & Stationery)

ROLE PURPOSE

Responsible for delivering excellent in-store execution of World Brands’ confectionery and stationery portfolio in Modern Trade outlets, ensuring availability, visibility, correct pricing, planogram compliance, and expiry control to drive sell-out.

KEY RESPONSIBILITIES

• Visit assigned MT outlets strictly as per approved route plans and schedules.
• Ensure shelves are fully stocked, clean, and compliant with planograms and Perfect Store standards.
• Monitor stock levels and escalate out-of-stock risks, slow movers, and near-expiry stocks promptly.
• Enforce FEFO (First Expiry First Out) and support stock rotation and transfers.
• Execute POSM, promotions, and price communication accurately and on time.
• Support Sales in achieving sell-out and visibility targets.
• Track and report competitor activity and market insights.
• Build strong working relationships with store management and staff.
• Submit accurate and timely reports on coverage, stock, expiries, and execution.

KEY PERFORMANCE INDICATORS (KPIs)

• Outlet coverage vs route plan.
• On-shelf availability.
• Planogram / Perfect Store compliance.
• Expiry and near-expiry escalation compliance.
• POSM & promotion execution.
• Reporting accuracy and timeliness.
• Attendance and punctuality.

QUALIFICATIONS & EXPERIENCE

• Diploma in Business, Sales, Marketing, or related field.
• 1–3 years FMCG merchandising experience (MT preferred).
• Strong selling and negotiation skills.
• High level of personal drive, ownership, and accountability.
• Good planning and route management capability.
• Strong numerical and stock management discipline.
• Excellent interpersonal and customer relationship skills.
• Strong communication skills.
• Physically fit; able to handle shelf work.