Production Clerk

About the role:
Join Shoprite as a Production Clerk and play a vital role in optimising warehouse operations through expert route controlling, credit processing, and client service query resolution. This entry-level position demands strong administrative skills, attention to detail, and proficiency in inventory and records management systems to ensure accurate data capture and efficient service delivery. Collaborate with cross-functional teams to streamline daily workflows and uphold rigorous service standards within a dynamic retail supply chain environment. Benefit from career development opportunities, a supportive workplace culture, and the chance to contribute to Africa's leading supermarket group known for operational excellence and innovation in logistics.

What you'll do:
Control and manage routing schedules to ensure timely dispatch of deliveries. Resolve client service inquiries promptly and efficiently. Monitor and address discrepancies related to invoices not processed through dispatch on time. Identify and process misprints accurately to maintain data integrity. Rebook any missing invoices to ensure complete and accurate financial records. Prioritise and organise invoices according to their respective routes for streamlined operations. Investigate and account for any missing stock promptly. Ensure timely completion of all assigned duties within established deadlines. Maintain accuracy in credit processing and promptly communicate with clients regarding their accounts. Provide high-quality, accurate information and actions to uphold service excellence and client satisfaction.

What you bring:
Minimum educational qualification of Grade 12 (high school diploma or equivalent) Proven experience in a similar role, demonstrating relevant skills and competencies Strong communication skills, both written and verbal, with the ability to liaise effectively with team members Well-developed organisational and time management abilities to prioritise and manage multiple tasks efficiently Ability to work independently as well as collaboratively within a team environment Demonstrated problem-solving skills and attention to detail in completing assigned tasks Basic proficiency in relevant computer applications and software tools Strong work ethic, reliability, and a commitment to maintaining high professional standards Adaptability and willingness to learn new processes and technologies as required Ability to follow instructions accurately and maintain confidentiality when handling sensitive information