SENIOR STOREKEEPER/LOGISTICS COORDINATOR-UPL

Job Description

We are seeking a detail-oriented and operationally excellent Senior Storekeeper / Logistics Coordinator to manage our materials and finished goods inventory while coordinating product delivery across East Africa. This role combines hands-on warehouse management with strategic logistics coordination, requiring expertise in both local and international supply chains. The successful candidate will work independently on routine operations, coach junior team members, and serve as a subject matter expert for complex logistics challenges.

Key Responsibilities

• Managing Materials and Finished Goods Inventory
• Goods Receiving
• Work independently to receive incoming materials and finished goods, verifying quantities, quality, and documentation against purchase orders and delivery notes
• Solve routine problems related to discrepancies, damages, or delays in receiving
• Coordinate with procurement and quality control to resolve receiving issues

• Storage & Location Management
• Coach junior storekeepers on proper storage techniques, bin location systems, and warehouse organization best practices
• Identify improvements to warehouse layout, storage efficiency, and material handling processes
• Implement and maintain location management systems to ensure rapid retrieval and accurate inventory positioning

• Inventory Control
• Develop multi-skilling capabilities across adjacent areas including cycle counting, stock reconciliation, and inventory analysis
• Monitor stock levels, identify slow-moving or obsolete inventory, and recommend actions
• Maintain accurate inventory records and ensure data integrity in ERP systems

• Materials Issuance
• Serve as Subject Matter Expert (SME) for complex material requisitions and urgent production needs
• Provide flexible coverage across shifts and departments during peak periods or staff shortages
• Ensure accurate and timely issuance of materials to production while maintaining proper documentation

• Sourcing Materials at Optimal Cost and Quality
• Local Sourcing
• Work independently to identify and engage local suppliers for standard materials and emergency procurement
• Solve routine problems related to local supply availability, pricing, and delivery scheduling
• Maintain relationships with local vendors and monitor market conditions

• Import Procurement
• Coach junior team members on import documentation requirements, shipping terms (Incoterms), and customs clearance processes
• Identify improvements to import procurement workflows, lead time reduction, and cost optimization
• Coordinate with freight forwarders, customs agents, and international suppliers

• Supplier Evaluation & Development
• Develop multi-skilling across supplier assessment, performance scorecarding, and vendor development initiatives
• Participate in supplier audits and contribute to continuous improvement programs
• Support procurement team in negotiating favorable terms and building strategic supplier relationships

• Purchase Order Management
• Serve as SME for complex purchase order scenarios, expediting, and urgent procurement needs
• Provide flexible coverage for purchase order processing, amendment, and closure activities
• Ensure accurate PO tracking and proactive communication with suppliers on delivery status

• Delivering Products to Customers Across East Africa
• Transport Coordination
• Work independently to plan and coordinate transport for customer deliveries, optimizing routes and load consolidation
• Solve routine problems related to vehicle availability, driver scheduling, and delivery constraints
• Liaise with transport providers, fleet managers, and third-party logistics partners

• Export Logistics
• Coach junior staff on export documentation (commercial invoices, packing lists, certificates of origin, EAC customs requirements)
• Identify improvements to export processes, transit time reduction, and cross-border compliance
• Manage relationships with clearing agents, shipping lines, and regional transport operators

• Delivery Performance
• Develop multi-skilling across delivery tracking, performance metrics analysis, and customer service coordination
• Monitor on-time delivery performance and implement corrective actions for delays
• Coordinate with sales and customer service to manage delivery expectations and exceptions

• Customer Communication
• Serve as SME for complex delivery inquiries, complaints, and special handling requirements
• Provide flexible coverage for customer communication during peak periods or escalations
• Ensure professional, proactive communication with customers regarding delivery status and issues

• Understanding Kenyan/EAC Business Environment, Regulations, and Cultural Context
• Navigate the business environment effectively, understanding EAC customs regulations, trade protocols, and cross-border requirements
• Build local networks with transporters, clearing agents, warehouse providers, and regulatory officials
• Advise internal stakeholders on EAC context including duty structures, documentation requirements, and cultural considerations in business dealings

• Using ERP, MIS and Digital Tools Effectively
• Serve as advanced user of ERP inventory modules, warehouse management systems, and logistics platforms
• Train others on system functionality, data entry standards, and reporting capabilities
• Identify system improvements to enhance inventory accuracy, operational efficiency, and user experience
• Generate reports on inventory levels, stock movements, delivery performance, and warehouse productivity for management review

• Clear Communication Across Diverse Stakeholders in Multicultural Environment
• Present ideas effectively to management, proposing improvements to warehouse and logistics operations
• Facilitate meetings with internal teams (production, procurement, sales) and external partners (suppliers, transporters, customers)
• Manage conflicts constructively, resolving disputes with suppliers, transport providers, or internal colleagues professionally and diplomatically

Core Competencies & Proficiency Levels

• Inventory management
• Procurement support
• Logistics coordination
• Regional expertise
• Digital tools
• Communication

Qualifications

• Diploma or Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or related field
• 3+ years of experience in warehouse management, inventory control, or logistics coordination, preferably in manufacturing or packaging industries
• Demonstrated ability to work independently, solve operational problems, and meet deadlines
• Experience coaching or mentoring junior warehouse or logistics staff
• Solid understanding of import/export procedures and EAC customs regulations
• Advanced proficiency in ERP systems (SAP, Oracle, Sage, or similar) and Microsoft Office Suite
• Experience with inventory management systems and warehouse operations
• Excellent organizational skills and attention to detail
• Valid driver's license and willingness to travel locally and regionally as needed.

How to Apply

Please submit your CV and a cover letter to careers@orchidhr.co.ke with the job title as the email subject.