Store Manager (45hr) - American Swiss - Mountain Mill - Worcester

<div>
<p><strong>Responsibilities:&nbsp;</strong>&nbsp;</p>
<ul>
<li>Driving turnover to ensure the achievement of targets&nbsp;</li>
<li>Controlling expenses&nbsp;</li>
<li>Managing stock losses to ensure shrinkage is in line with the Company standard&nbsp;</li>
<li>People management, including recruitment, development of staff, employee relations, performance management&nbsp;</li>
<li>Executing in-store merchandising strategy and standards&nbsp;</li>
<li>Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers&nbsp;</li>
</ul>
<p>&nbsp;</p>
<p><strong>Qualifications &amp; Experience:</strong>&nbsp;</p>
<ul>
<li>A Matric certificate.&nbsp;</li>
<li>Minimum 3 years retail experience with a minimum of 1 year store leadership experience.&nbsp;</li>
</ul>
<p><br/><strong>Skills:</strong></p>
<ul>
<li>Builds Customer Loyalty</li>
<li>Customer Service Delivery</li>
<li>Customer Value Management</li>
<li>Customer-Focused Approach</li>
<li>Effectively Presents Solutions</li>
<li>Initiates Compelling Sales Conversations</li>
<li>Knows the Buying Influences</li>
<li>Leverages Digital Communications with Customers</li>
<li>Manages Resistance</li>
<li>Managing the Sales Process</li>
<li>Navigates Customer Challenges</li>
<li>Negotiation &amp; Selling</li>
<li>Planning &amp; Organizing</li>
<li>Policy &amp; procedures</li>
<li>Strategic Sales Planning</li>
<li>Leadership</li>
</ul>
<p>&nbsp;</p>
<p><strong>Behaviors</strong></p>
<ul>
<li>Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness&nbsp;</li>
<li>Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships</li>
<li>Customer Focus - understands, anticipates, and meets the needs and expectations of customers</li>
<li>Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes</li>
<li>Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation</li>
<li>Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets</li>
<li>Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes</li>
<li>Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others</li>
</ul>
<p>&nbsp;</p>
</div>
<div>
<div>
<div style="margin:0px;padding:0px;">
<div>
<strong>Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.</strong>&nbsp;
</div>
</div>
</div>
</div>