Customer Acquisition Coordinator

Business Unit / Division:
Tsebo Group

Job Type Classification:
Full Time

Location - Town / City:
Sandton

About Us:
At Tsebo Solutions Group, we are looking for a commercially curious and analytical individual to join our Group Sales & Marketing team as a Customer Acquisition Coordinator. This role plays a key part in helping Tsebo identify new market opportunities through structured market intelligence, industry research, customer engagement, lead qualification, and tender opportunity sourcing. The successful candidate will gather valuable market insights, engage with prospective customers and industry stakeholders, and support business growth through the identification and referral of qualified opportunities across the Group. As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients reduced costs, risk and complexities together with increased quality, efficiency and productivity . We specialise in Catering , Facilities Management , Cleaning and Hygiene , Pest Control , Protection , Energy , Procurement , Workspace Design , Engineering, Remote Camps , and more. Developing our people – the heart of Tsebo – is the foundation of our purpose. The result is a knowledgeable workforce that is in touch with every nuance of our clients’ needs. DOWNLOAD OUR ONE-PAGER to find out more about who we are in a nutshell.

Duties & Responsibilities:
Conduct market, customer, and industry research through desktop research platforms, approved enterprise AI tools, and engagement with relevant market participants. Gather, analyse, and interpret market intelligence, customer insights, competitor activity, and industry trends. Engage with potential customers through approved channels to identify needs and qualify business opportunities. Generate and qualify leads and secure quality appointments for Sales teams across the Group. Source, screen, and distribute relevant tender opportunities from approved databases. Capture and maintain accurate customer, lead, tender, and research information on CRM platforms. Coordinate cross selling opportunities across Tsebo divisions and support opportunity tracking and reporting. Produce reports and insight summaries that support business development and commercial decision-making.

Skills and Competencies:
Strong analytical and research capability. Excellent verbal and written communication skills. Ability to gather, interpret, and present information in a meaningful way. Strong organisational skills and attention to detail. Ability to engage confidently with customers and stakeholders. Proficiency in Microsoft Excel, PowerPoint, CRM systems, and digital research tools. Ability to work in a fast-paced, target-driven environment.

Qualifications:
Relevant tertiary qualification in Business, Marketing, Commerce, or a related field. Suitable for recent graduates and early career professionals. Exposure to conducting customer, industry and/or market research. Exposure to customer engagement, lead generation, sales support, or commercial environments. Experience working with CRM systems and data management tools will be advantageous Exposure to tender sourcing or coordination would be beneficial.