(LDC)Senior Manager - Solution Sales BL2.Enterprise Business Unit

<div class="O0" style="line-height: normal; margin: 0pt 0in 0pt 0.19in; text-align: left; text-indent: -0.19in; word-break: normal;"><span style="font-family: Arial;"><span style="font-size: 10pt;">•</span></span><span style="color: black; font-family: &quot;MTN Brighter Sans Light&quot;;"><span style="font-size: 10pt; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;">The Senior Manager – Solution Sales is responsible for planning, directing, and managing the day-to-day operations of the Converged Solutions (CS) Solution Sales team across Southern Africa.</span></span></div><div class="O0" style="line-height: normal; margin: 0pt 0in 0pt 0.19in; text-align: left; text-indent: -0.19in; word-break: normal;"><span style="font-family: Arial;"><span style="font-size: 10pt;">•</span></span><span style="color: black; font-family: &quot;MTN Brighter Sans Light&quot;;"><span style="font-size: 10pt; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;">This role drives business development activities and revenue growth across new and existing market segments, regions, channels, and partnerships by selling the full scope of MTN’s products and services in a consultative manner.</span></span></div><div class="O0" style="line-height: normal; margin: 0pt 0in 0pt 0.19in; text-align: left; text-indent: -0.19in; word-break: normal;"><span style="font-family: Arial;"><span style="font-size: 10pt;">•</span></span><span style="color: black; font-family: &quot;MTN Brighter Sans Light&quot;;"><span style="font-size: 10pt; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;">By tailoring solutions to address client needs, the Senior Manager ensures the delivery of innovative, industry-specific solutions, while spearheading strategic initiatives to expand MTN’s market presence. The role oversees solution development, commercialization, and the execution of high-impact sales pipelines, ensuring rapid go-to-market strategies through MVP-driven models.</span></span></div><div class="O0" style="line-height: normal; margin: 0pt 0in 0pt 0.19in; text-align: left; text-indent: -0.19in; word-break: normal;"><span style="font-family: Arial;"><span style="font-size: 10pt;">•</span></span><span style="color: black; font-family: &quot;MTN Brighter Sans Light&quot;;"><span style="font-size: 10pt; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;">This position also focuses on building strong partnerships and networks to drive revenue growth within the Region and business transformation, aligning with corporate objectives and enhancing MTN's competitive position.</span></span></div><p><strong><u>Education</u></strong></p><div class="O0" style="direction: ltr; line-height: normal; margin: 0pt 0in 0pt 0.19in; text-align: left; text-indent: -0.19in; unicode-bidi: embed; word-break: normal;"><span style="font-family: Arial;"><span style="font-size: 9pt;">•</span></span><span style="color: black; font-family: &quot;MTN Brighter Sans Light&quot;;"><span style="font-size: 9pt; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;">3 year degree equivalent&nbsp;&nbsp;/&nbsp; 4-year tertiary qualification (Technical/ Commercial) or related</span></span></div><div class="O0" style="line-height: normal; margin: 0pt 0in 0pt 0.1in; text-align: left; text-indent: -0.1in; word-break: normal;"><span style="font-family: Arial;"><span style="font-size: 9pt;">•</span></span><span style="color: black; font-family: &quot;MTN Brighter Sans Light&quot;;"><span style="font-size: 9pt; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;">Masters degree advantageous</span></span></div><div class="O0" style="line-height: normal; margin: 0pt 0in 0pt 0.1in; text-align: left; text-indent: -0.1in; word-break: normal;"><span style="font-family: Arial;"><span style="font-size: 9pt;">•</span></span><span style="color: black; font-family: &quot;MTN Brighter Sans Light&quot;;"><span style="font-size: 9pt; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;">Fluent in English and language of country preferable</span></span></div><p><strong><u>Experience</u></strong></p><p style="line-height: normal; margin: 0pt 0in; text-align: left; text-indent: 0in; word-break: normal;"><span style="color: black; font-family: &quot;MTN Brighter Sans Light&quot;;"><span style="font-size: 9pt; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;">A</span></span><span style="color: black; font-family: &quot;mtn brighter sans light&quot;;"><span style="font-size: 9pt; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;">t least 7 years of technology related sales or business development experience;</span></span></p><div style="line-height: normal; margin: 0pt 0in 0pt 0.09in; text-align: left; text-indent: -0.09in; word-break: normal;"><span style="font-family: Arial;"><span style="font-size: 9pt;">•</span></span><span style="color: black; font-family: &quot;mtn brighter sans light&quot;;"><span style="font-size: 9pt; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;">Min of 5 years of sales management experience in sales forecasting, budgeting, revenue responsibility for the business</span></span></div><div style="line-height: normal; margin: 0pt 0in 0pt 0.09in; text-align: left; text-indent: -0.09in; word-break: normal;"><span style="font-family: Arial;"><span style="font-size: 9pt;">•</span></span><span style="color: black; font-family: &quot;mtn brighter sans light&quot;;"><span style="font-size: 9pt; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;">Worked across Large and Public enterprise to have lead, closed deals.</span></span></div><div style="line-height: normal; margin: 0pt 0in 0pt 0.09in; text-align: left; text-indent: -0.09in; word-break: normal;"><span style="font-family: Arial;"><span style="font-size: 9pt;">•</span></span><span style="color: black; font-family: &quot;mtn brighter sans light&quot;;"><span style="font-size: 9pt; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;">Indirect sales experience through various channels</span></span></div><div style="line-height: normal; margin: 0pt 0in 0pt 0.09in; text-align: left; text-indent: -0.09in; word-break: normal;"><span style="font-family: Arial;"><span style="font-size: 9pt;">•</span></span><span style="color: black; font-family: &quot;mtn brighter sans light&quot;;"><span style="font-size: 9pt; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;">Technical- implementation &amp; architecture skills in execution of the turnkey projects and assurance.</span></span></div><div style="line-height: normal; margin: 0pt 0in 0pt 0.1in; text-align: left; text-indent: -0.1in; word-break: normal;"><span style="font-family: Arial;"><span style="font-size: 9pt;">•</span></span><span style="color: black; font-family: &quot;mtn brighter sans light&quot;;"><span style="font-size: 9pt; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;">Worked across diverse cultures and geographies advantageous.</span></span></div><div style="line-height: normal; margin: 0pt 0in 0pt 0.1in; text-align: left; text-indent: -0.1in; word-break: normal;"><span style="font-family: Arial;"><span style="font-size: 9pt;">•</span></span><span style="color: black; font-family: &quot;mtn brighter sans light&quot;;"><span style="font-size: 9pt; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;">Experience working in a medium to large organisation.</span></span></div><div style="line-height: normal; margin: 0pt 0in 0pt 0.1in; text-align: left; text-indent: -0.1in; word-break: normal;"><span style="font-family: Arial;"><span style="font-size: 9pt;">•</span></span><span style="color: black; font-family: &quot;mtn brighter sans light&quot;;"><span style="font-size: 9pt; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;">Industry domain experience of 3-5 years</span></span></div><div class="O0" style="direction: ltr; line-height: normal; margin: 0pt 0in 0pt 0.1in; text-align: left; text-indent: -0.1in; unicode-bidi: embed; word-break: normal;"><span style="font-family: Arial;"><span style="font-size: 9pt;">•</span></span><span style="color: black; font-family: &quot;mtn brighter sans light&quot;;"><span style="font-size: 9pt; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;">Experience in the Business Line specific solutions and products</span></span></div><p><strong><u>Skills</u></strong></p><div class="O0" style="line-height: normal; margin: 1pt 0in 1pt 0.19in; text-align: left; text-indent: -0.19in; word-break: normal;"><span style="font-family: Arial;"><span style="font-size: 9pt;">•</span></span><span style="color: black; font-family: &quot;MTN Brighter Sans Light&quot;;"><span style="font-size: 9pt; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;">Strong consultative skills &amp; negotiation skills</span></span></div><div class="O0" style="line-height: normal; margin: 1pt 0in 1pt 0.19in; text-align: left; text-indent: -0.19in; word-break: normal;"><span style="font-family: Arial;"><span style="font-size: 9pt;">•</span></span><span style="color: black; font-family: &quot;MTN Brighter Sans Light&quot;;"><span style="font-size: 9pt; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;">Excellent verbal and communication skills</span></span></div><div class="O0" style="line-height: normal; margin: 1pt 0in 1pt 0.19in; text-align: left; text-indent: -0.19in; word-break: normal;"><span style="font-family: Arial;"><span style="font-size: 9pt;">•</span></span><span style="color: black; font-family: &quot;MTN Brighter Sans Light&quot;;"><span style="font-size: 9pt; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;">Demonstrated ability to think strategically about business, product, and technical challenges.</span></span></div><div class="O0" style="line-height: normal; margin: 1pt 0in 1pt 0.19in; text-align: left; text-indent: -0.19in; word-break: normal;"><span style="font-family: Arial;"><span style="font-size: 9pt;">•</span></span><span style="color: black; font-family: &quot;MTN Brighter Sans Light&quot;;"><span style="font-size: 9pt; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;">Reporting, storytelling &amp; presentation skills</span></span></div><div class="O0" style="line-height: normal; margin: 1pt 0in 1pt 0.19in; text-align: left; text-indent: -0.19in; word-break: normal;"><span style="font-family: Arial;"><span style="font-size: 9pt;">•</span></span><span style="color: black; font-family: &quot;MTN Brighter Sans Light&quot;;"><span style="font-size: 9pt; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;">Strong technical proficiency&nbsp;in product related technology</span></span></div><div class="O0" style="line-height: normal; margin: 1pt 0in 1pt 0.19in; text-align: left; text-indent: -0.19in; word-break: normal;">&nbsp;</div><div class="O0" style="line-height: normal; margin: 1pt 0in 1pt 0.19in; text-align: left; text-indent: -0.19in; word-break: normal;"><span style="color: black; font-family: &quot;MTN Brighter Sans Light&quot;;"><span style="font-size: 9pt; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;">NB ! Please note that this is a Limited Duration Contract (LDC)</span></span></div><p style="line-height: normal; margin: 1pt 0in 1pt 0.1in; text-align: left; text-indent: -0.1in; word-break: normal;">&nbsp;</p><p style="line-height: normal; margin: 1pt 0in 1pt 0.1in; text-align: left; text-indent: -0.1in; word-break: normal;"><span style="color: black; font-family: &quot;MTN Brighter Sans&quot;;"><span style="font-size: 9pt; font-style: normal; font-variant: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;"><strong>Strategy Development and Implementation</strong></span></span></p><div class="O0" style="line-height: normal; margin: 1pt 0in 1pt 0.19in; text-align: left; text-indent: -0.19in; word-break: normal;"><span style="font-family: Arial;"><span style="font-size: 10pt;">•</span></span><span style="color: black; font-family: &quot;mtn brighter sans light&quot;;"><span style="font-size: 10pt; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;">Develop and ensure execution of a high-impact sales pipeline strategy for BL solutions within South Africa, driving substantial contribution to the overall revenue targets and growth trajectory.</span></span></div><div class="O0" style="line-height: normal; margin: 1pt 0in 1pt 0.19in; text-align: left; text-indent: -0.19in; word-break: normal;"><span style="font-family: Arial;"><span style="font-size: 10pt;">•</span></span><span style="color: black; font-family: &quot;mtn brighter sans light&quot;;"><span style="font-size: 10pt; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;">Develop a Regional-specific focused sales strategy for BL Solutions sales, product development and marketing efforts for specific industries or sub-industries with the greatest potential for impact.</span></span></div><div style="line-height: normal; margin: 1pt 0in 1pt 0.19in; text-align: left; text-indent: -0.19in; word-break: normal;"><span style="font-family: Arial;"><span style="font-size: 10pt;">•</span></span><span style="color: black; font-family: &quot;mtn brighter sans light&quot;;"><span style="font-size: 10pt; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;">Develop the strategic business plan for Southern Africa maximising sales targets and revenue from new and existing clients by addressing the unique needs and opportunities.</span></span></div><div style="line-height: normal; margin: 1pt 0in 1pt 0.19in; text-align: left; text-indent: -0.19in; word-break: normal;"><span style="font-family: Arial;"><span style="font-size: 10pt;">•</span></span><span style="color: black; font-family: &quot;mtn brighter sans light&quot;;"><span style="font-size: 10pt; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;">Champion innovation and MVP-driven go-to-market strategies, rapidly bringing new solutions to market that meet evolving client demands and maintain MTN's competitive edge.</span></span></div><div style="line-height: normal; margin: 1pt 0in 1pt 0.19in; text-align: left; text-indent: -0.19in; word-break: normal;"><span style="font-family: Arial;"><span style="font-size: 10pt;">•</span></span><span style="color: black; font-family: &quot;mtn brighter sans light&quot;;"><span style="font-size: 10pt; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;">Drive strategic decision-making and thought leadership in solution sales, influencing key stakeholders to adopt new technologies and supporting business transformation through Business Line solutions.</span></span></div><p style="line-height: normal; margin: 0pt 0in; text-align: left; text-indent: 0in; word-break: normal;">&nbsp;</p><p style="line-height: normal; margin: 0pt 0in 0pt 0.1in; text-align: left; text-indent: -0.1in; word-break: normal;"><span style="color: black; font-family: &quot;MTN Brighter Sans&quot;;"><span style="font-size: 10pt; font-style: normal; font-variant: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;"><strong>Business Development</strong></span></span></p><div class="O0" style="line-height: normal; margin: 0pt 0in 0pt 0.19in; text-align: left; text-indent: -0.19in; word-break: normal;"><span style="color: black; font-family: Arial;"><span style="font-size: 10pt;">•</span></span><span style="color: black; font-family: &quot;mtn brighter sans light&quot;;"><span style="font-size: 10pt; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;">Lead a Solutions sales team, focused on driving adoption and market penetration to deliver a consistent and optimised customer experience. Ensure high-level execution at every stage of the pipeline development and sales process</span></span></div><div class="O0" style="line-height: normal; margin: 0pt 0in 0pt 0.19in; text-align: left; text-indent: -0.19in; word-break: normal;"><span style="color: black; font-family: Arial;"><span style="font-size: 10pt;">•</span></span><span style="color: black; font-family: &quot;mtn brighter sans light&quot;;"><span style="font-size: 10pt; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;">Develop and implement innovative sales channel approaches in order to reach customers on a large scale in a cost-effective way.</span></span></div><div class="O0" style="line-height: normal; margin: 0pt 0in 0pt 0.19in; text-align: left; text-indent: -0.19in; word-break: normal;"><span style="color: black; font-family: Arial;"><span style="font-size: 10pt;">•</span></span><span style="color: black; font-family: &quot;mtn brighter sans light&quot;;"><span style="font-size: 10pt; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;">Partner with Segment and Regional heads to execute Solutions sales programs and campaigns and drive the go to market strategy to identify new markets and opportunities.</span></span></div><div class="O0" style="line-height: normal; margin: 0pt 0in 0pt 0.19in; text-align: left; text-indent: -0.19in; word-break: normal;"><span style="color: black; font-family: Arial;"><span style="font-size: 10pt;">•</span></span><span style="color: black; font-family: &quot;mtn brighter sans light&quot;;"><span style="font-size: 10pt; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;">Develop the segment- and regional-specific messaging, collateral materials, and use cases that effectively communicate the MTN value proposition for enterprise and Business Line solutions. Drive the business</span></span></div><div class="O0" style="line-height: normal; margin: 0pt 0in 0pt 0.19in; text-align: left; text-indent: -0.19in; word-break: normal;"><span style="color: black; font-family: Arial;"><span style="font-size: 10pt;">•</span></span><span style="color: black; font-family: &quot;mtn brighter sans light&quot;;"><span style="font-size: 10pt; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;">Work closely with GMs to qualify, shape, and convert opportunities. Look at hunting specific opportunities in the product industry vertical solution, specific to sensors, hardware, various technologies.</span></span></div><div class="O0" style="line-height: normal; margin: 0pt 0in 0pt 0.19in; text-align: left; text-indent: -0.19in; word-break: normal;"><span style="color: black; font-family: Arial;"><span style="font-size: 10pt;">•</span></span><span style="color: black; font-family: &quot;mtn brighter sans light&quot;;"><span style="font-size: 10pt; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;">Support client engagement initiatives and act as specialist sales lead for Solutions within the South African region.</span></span></div><div class="O0" style="line-height: normal; margin: 0pt 0in 0pt 0.19in; text-align: left; text-indent: -0.19in; word-break: normal;"><span style="color: black; font-family: Arial;"><span style="font-size: 10pt;">•</span></span><span style="color: black; font-family: &quot;mtn brighter sans light&quot;;"><span style="font-size: 10pt; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;">Synthesise data and information gathered from client engagements into succinct findings, derive strategic insights and persuasively communicate findings and perspectives to senior business stakeholders. Drive large deals</span></span></div><div class="O0" style="line-height: normal; margin: 0pt 0in 0pt 0.19in; text-align: left; text-indent: -0.19in; word-break: normal;"><span style="color: black; font-family: Arial;"><span style="font-size: 10pt;">•</span></span><span style="color: black; font-family: &quot;mtn brighter sans light&quot;;"><span style="font-size: 10pt; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;">Build reliable, sustainable, mutually beneficial relationships with key client buying influences and senior business stakeholders such as Chief Information Officers, Business executives for the purpose of identifying opportunities and generating leads.</span></span></div><div class="O0" style="line-height: normal; margin: 0pt 0in 0pt 0.19in; text-align: left; text-indent: -0.19in; word-break: normal;"><span style="color: black; font-family: Arial;"><span style="font-size: 10pt;">•</span></span><span style="color: black; font-family: &quot;mtn brighter sans light&quot;;"><span style="font-size: 10pt; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;">Enable pre-sales teams with technical product knowledge to develop trust with the enterprise clients and able to offer a more consultative role to customers.</span></span></div><div class="O0" style="line-height: normal; margin: 0pt 0in 0pt 0.19in; text-align: left; text-indent: -0.19in; word-break: normal;"><span style="color: black; font-family: Arial;"><span style="font-size: 10pt;">•</span></span><span style="color: black; font-family: &quot;mtn brighter sans light&quot;;"><span style="font-size: 10pt; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;">Partner with key vendors in developing upcoming technology expertise to enhance enterprise product portfolio, work with alliance to create solutions relevant to client in product space, especially the hyperscale provider.</span></span></div><div class="O0" style="line-height: normal; margin: 0pt 0in 0pt 0.19in; text-align: left; text-indent: -0.19in; word-break: normal;"><span style="color: black; font-family: Arial;"><span style="font-size: 10pt;">•</span></span><span style="color: black; font-family: &quot;mtn brighter sans light&quot;;"><span style="font-size: 10pt; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;">Grow relationships with marquee or anchor clients and develop expertise in top vertical industries to establish the MTN business as a key player in the market to enable growth in market share.</span></span></div><p style="direction: ltr; line-height: normal; margin: 0pt 0in; text-align: left; text-indent: 0in; unicode-bidi: embed; word-break: normal;">&nbsp;</p><p style="line-height: normal; margin: 1pt 0in 1pt 0.1in; text-align: left; text-indent: -0.1in; word-break: normal;"><span style="color: black; font-family: &quot;MTN Brighter Sans&quot;;"><span style="font-size: 10pt; font-style: normal; font-variant: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;"><strong>Governance, Policies, Procedures &nbsp;</strong></span></span><span style="color: black; font-family: &quot;MTN Brighter Sans Light&quot;;"><span style="font-size: 10pt; font-style: normal; font-variant: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;"><strong>&nbsp;</strong></span></span></p><div class="O0" style="line-height: normal; margin: 0pt 0in 0pt 0.1in; text-align: left; text-indent: -0.1in; word-break: normal;"><span style="font-family: Arial;"><span style="font-size: 10pt;">•</span></span><span style="color: black; font-family: &quot;mtn brighter sans light&quot;;"><span style="font-size: 10pt; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;">Supervise the implementation of functional policies, standard operating procedures and best practices that ensure operational efficiency, accuracy, security, integrity and compliance with relevant laws and regulations.</span></span></div><div class="O0" style="line-height: normal; margin: 0pt 0in 0pt 0.1in; text-align: left; text-indent: -0.1in; word-break: normal;"><span style="font-family: Arial;"><span style="font-size: 10pt;">•</span></span><span style="color: black; font-family: &quot;mtn brighter sans light&quot;;"><span style="font-size: 10pt; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;">Identify and manage partners and ensure all contracts are managed in line with procurement policies and standards, in order to drive compliance to set processes and procedures.</span></span></div><div class="O0" style="line-height: normal; margin: 0pt 0in 0pt 0.1in; text-align: left; text-indent: -0.1in; word-break: normal;"><span style="font-family: Arial;"><span style="font-size: 10pt;">•</span></span><span style="color: black; font-family: &quot;mtn brighter sans light&quot;;"><span style="font-size: 10pt; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;">Lead in governance forums and required and ensure solutions/ PoCs developed comply with Architecture and Business Line&nbsp;standards defined&nbsp;</span></span></div><div class="O0" style="line-height: normal; margin: 0pt 0in 0pt 0.1in; text-align: left; text-indent: -0.1in; word-break: normal;"><span style="font-family: Arial;"><span style="font-size: 10pt;">•</span></span><span style="color: black; font-family: &quot;mtn brighter sans light&quot;;"><span style="font-size: 10pt; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;">Work in alignment with Group standards, practices, policies and principles.</span></span></div><div class="O0" style="line-height: normal; margin: 0pt 0in 0pt 0.1in; text-align: left; text-indent: -0.1in; word-break: normal;"><span style="font-family: Arial;"><span style="font-size: 10pt;">•</span></span><span style="color: black; font-family: &quot;mtn brighter sans light&quot;;"><span style="font-size: 10pt; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;">Manage and provide solutions to escalations that have multiple processes / functions impact on critical path of service delivery.</span></span></div><div class="O0" style="line-height: normal; margin: 0pt 0in 0pt 0.1in; text-align: left; text-indent: -0.1in; word-break: normal;"><span style="font-family: Arial;"><span style="font-size: 10pt;">•</span></span><span style="color: black; font-family: &quot;mtn brighter sans light&quot;;"><span style="font-size: 10pt; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;">Continuously review key risks, issues and dependencies and set mitigation actions. Proactively flag and escalate issues and manage impacts on resources, cost and productivity.</span></span></div><div class="O0" style="line-height: normal; margin: 0pt 0in 0pt 0.1in; text-align: left; text-indent: -0.1in; word-break: normal;"><span style="font-family: Arial;"><span style="font-size: 10pt;">•</span></span><span style="color: black; font-family: &quot;mtn brighter sans light&quot;;"><span style="font-size: 10pt; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;">Facilitate collaboration between internal teams and partners to drive joint initiatives and resolve issues.</span></span></div><p style="line-height: normal; margin: 0pt 0in; text-align: left; text-indent: 0in; word-break: normal;">&nbsp;</p><p style="line-height: normal; margin: 0pt 0in; text-align: left; text-indent: 0in; word-break: normal;"><span style="color: black; font-family: &quot;MTN Brighter Sans&quot;;"><span style="font-size: 10pt; font-style: normal; font-variant: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;"><strong>Revenue and Budget Management/ Cost Control</strong></span></span></p><div class="O0" style="direction: ltr; line-height: normal; margin: 0pt 0in 0pt 0.19in; text-align: left; text-indent: -0.19in; unicode-bidi: embed; word-break: normal;"><span style="font-family: Arial;"><span style="font-size: 10pt;">•</span></span><span style="color: black; font-family: &quot;mtn brighter sans light&quot;;"><span style="font-size: 10pt; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;">Set and drive sales targets (such as sales order numbers and revenues) for South African Market Solutions and cascade these accordingly into the different MTN market segments (Small, Medium, Large and Public Enterprises) and provincial regions</span></span></div><div class="O0" style="direction: ltr; line-height: normal; margin: 0pt 0in 0pt 0.19in; text-align: left; text-indent: -0.19in; unicode-bidi: embed; word-break: normal;"><span style="font-family: Arial;"><span style="font-size: 10pt;">•</span></span><span style="color: black; font-family: &quot;mtn brighter sans light&quot;;"><span style="font-size: 10pt; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;">Drive special initiatives with strategic partner alliance on industry vertical solutions, and leverage key assets of MTN</span></span></div><div class="O0" style="direction: ltr; line-height: normal; margin: 0pt 0in 0pt 0.19in; text-align: left; text-indent: -0.19in; unicode-bidi: embed; word-break: normal;"><span style="font-family: Arial;"><span style="font-size: 10pt;">•</span></span><span style="color: black; font-family: &quot;mtn brighter sans light&quot;;"><span style="font-size: 10pt; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;">Provide input into and review the budget, ensuring that it provides MTN with return on investment, and obtain approval thereof.</span></span></div><div class="O0" style="direction: ltr; line-height: normal; margin: 0pt 0in 0pt 0.19in; text-align: left; text-indent: -0.19in; unicode-bidi: embed; word-break: normal;"><span style="font-family: Arial;"><span style="font-size: 10pt;">•</span></span><span style="color: black; font-family: &quot;mtn brighter sans light&quot;;"><span style="font-size: 10pt; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;">Manage and optimise and communicate the budget, expense report, ensuring that all expenditure is in line with the budget.</span></span></div><div class="O0" style="direction: ltr; line-height: normal; margin: 0pt 0in 0pt 0.19in; text-align: left; text-indent: -0.19in; unicode-bidi: embed; word-break: normal;"><span style="font-family: Arial;"><span style="font-size: 10pt;">•</span></span><span style="color: black; font-family: &quot;mtn brighter sans light&quot;;"><span style="font-size: 10pt; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;">Monitor costs and determine initiatives to optimize resources. Ensure cost effectiveness by maximising cost/benefit ratios.</span></span></div><div class="O0" style="direction: ltr; line-height: normal; margin: 0pt 0in 0pt 0.19in; text-align: left; text-indent: -0.19in; unicode-bidi: embed; word-break: normal;"><span style="font-family: Arial;"><span style="font-size: 10pt;">•</span></span><span style="color: black; font-family: &quot;mtn brighter sans light&quot;;"><span style="font-size: 10pt; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;">Identify opportunities to generate additional revenue.</span></span></div><div class="O0" style="direction: ltr; line-height: normal; margin: 0pt 0in 0pt 0.19in; text-align: left; text-indent: -0.19in; unicode-bidi: embed; word-break: normal;"><span style="font-family: Arial;"><span style="font-size: 10pt;">•</span></span><span style="color: black; font-family: &quot;mtn brighter sans light&quot;;"><span style="font-size: 10pt; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;">Base annual budgets on the identification of trends and patterns within the current operations and extrapolate these over the next planning cycle, taking any known changes in new products or services into consideration</span></span></div><p style="line-height: normal; margin: 0pt 0in; text-align: left; text-indent: 0in; word-break: normal;">&nbsp;</p><p style="line-height: normal; margin: 0pt 0in; text-align: left; text-indent: 0in; word-break: normal;"><span style="color: black; font-family: &quot;MTN Brighter Sans&quot;;"><span style="font-size: 10pt; font-style: normal; font-variant: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;"><strong>Customer Experience and Satisfaction</strong></span></span></p><div class="O0" style="direction: ltr; line-height: normal; margin: 0pt 0in 0pt 0.19in; text-align: left; text-indent: -0.19in; unicode-bidi: embed; word-break: normal;"><span style="font-family: Arial;"><span style="font-size: 10pt;">•</span></span><span style="color: black; font-family: &quot;mtn brighter sans light&quot;;"><span style="font-size: 10pt; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;">Monitor and analyse Customer Satisfaction (CSAT) and Net Promoter Score (NPS) data to identify trends, areas for improvement, and actionable insights.</span></span></div><div class="O0" style="direction: ltr; line-height: normal; margin: 0pt 0in 0pt 0.19in; text-align: left; text-indent: -0.19in; unicode-bidi: embed; word-break: normal;"><span style="font-family: Arial;"><span style="font-size: 10pt;">•</span></span><span style="color: black; font-family: &quot;mtn brighter sans light&quot;;"><span style="font-size: 10pt; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;">Develop and implement strategies to improve customer satisfaction and loyalty, ensuring that customer feedback is effectively incorporated into product and service enhancements.</span></span></div><div class="O0" style="direction: ltr; line-height: normal; margin: 0pt 0in 0pt 0.19in; text-align: left; text-indent: -0.19in; unicode-bidi: embed; word-break: normal;"><span style="font-family: Arial;"><span style="font-size: 10pt;">•</span></span><span style="color: black; font-family: &quot;mtn brighter sans light&quot;;"><span style="font-size: 10pt; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;">Collaborate with cross-functional teams to address key pain points in the customer journey, resolving issues that negatively impact customer experience.</span></span></div><div class="O0" style="direction: ltr; line-height: normal; margin: 0pt 0in 0pt 0.19in; text-align: left; text-indent: -0.19in; unicode-bidi: embed; word-break: normal;"><span style="font-family: Arial;"><span style="font-size: 10pt;">•</span></span><span style="color: black; font-family: &quot;mtn brighter sans light&quot;;"><span style="font-size: 10pt; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;">Ensure that customer-facing processes are optimised for efficiency, quality, and consistency, aligning with customer expectations and company standards.</span></span></div><p><span style="color: black; font-family: &quot;mtn brighter sans light&quot;;"><span style="font-size: 10pt; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;">Track and report on the performance of customer satisfaction initiatives, providing insights and recommendations to senior leadership.</span></span></p><p style="line-height: normal; margin: 0pt 0in; text-align: left; text-indent: 0in; word-break: normal;"><span style="color: black; font-family: &quot;MTN Brighter Sans&quot;;"><span style="font-size: 10pt; font-style: normal; font-variant: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;"><strong>People Leadership/ Management</strong></span></span></p><div class="O1" style="line-height: normal; margin: 0pt 0in 0pt 0.19in; text-align: left; text-indent: -0.19in; word-break: normal;"><span style="font-family: Arial;"><span style="font-size: 10pt;">•</span></span><span style="color: black; font-family: &quot;mtn brighter sans light&quot;;"><span style="font-size: 10pt; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;">Facilitate regular sales enablement workshops for training and development initiatives on Product and Services updates for Solution Sales personnel and Account Managers to ensure the team is up skilled and enabled to provide a high-quality service to clients.</span></span></div><div class="O1" style="line-height: normal; margin: 0pt 0in 0pt 0.19in; text-align: left; text-indent: -0.19in; word-break: normal;"><span style="font-family: Arial;"><span style="font-size: 10pt;">•</span></span><span style="color: black; font-family: &quot;mtn brighter sans light&quot;;"><span style="font-size: 10pt; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;">Attract, develop and retain appropriate talent. Build talent by identifying and developing new leaders for the respective environment</span></span></div><div class="O1" style="line-height: normal; margin: 0pt 0in 0pt 0.19in; text-align: left; text-indent: -0.19in; vertical-align: baseline; word-break: normal;"><span style="font-family: Arial;"><span style="font-size: 10pt;">•</span></span><span style="color: black; font-family: &quot;mtn brighter sans light&quot;;"><span style="font-size: 10pt; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;">Create and implement personal development plans</span></span></div><div class="O1" style="line-height: normal; margin: 0pt 0in 0pt 0.19in; text-align: left; text-indent: -0.19in; vertical-align: baseline; word-break: normal;"><span style="font-family: Arial;"><span style="font-size: 10pt;">•</span></span><span style="color: black; font-family: &quot;mtn brighter sans light&quot;;"><span style="font-size: 10pt; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;">Define the divisional KPAs and KPIs that will be cascaded down to each area</span></span></div><div class="O1" style="line-height: normal; margin: 0pt 0in 0pt 0.19in; text-align: left; text-indent: -0.19in; word-break: normal;"><span style="font-family: Arial;"><span style="font-size: 10pt;">•</span></span><span style="color: black; font-family: &quot;mtn brighter sans light&quot;;"><span style="font-size: 10pt; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;">Manage Performance and identify training needs. Coach and guide subordinates</span></span></div><div class="O1" style="line-height: normal; margin: 0pt 0in 0pt 0.19in; text-align: left; text-indent: -0.19in; word-break: normal;"><span style="font-family: Arial;"><span style="font-size: 10pt;">•</span></span><span style="color: black; font-family: &quot;mtn brighter sans light&quot;;"><span style="font-size: 10pt; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;">Enable and model healthy employee relations and collaborative teamwork</span></span></div><div class="O1" style="line-height: normal; margin: 0pt 0in 0pt 0.19in; text-align: left; text-indent: -0.19in; word-break: normal;"><span style="font-family: Arial;"><span style="font-size: 10pt;">•</span></span><span style="color: black; font-family: &quot;mtn brighter sans light&quot;;"><span style="font-size: 10pt; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;">Manage diversity, develop, and embed an Employment Equity plan for the business area</span></span></div><div class="O1" style="line-height: normal; margin: 0pt 0in 0pt 0.19in; text-align: left; text-indent: -0.19in; word-break: normal;"><span style="font-family: Arial;"><span style="font-size: 10pt;">•</span></span><span style="color: black; font-family: &quot;mtn brighter sans light&quot;;"><span style="font-size: 10pt; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;">Contribute to building a culture&nbsp; of continuous evaluation and improvement. Drive a culture of high performance, accountability and consequence management</span></span></div><div class="O1" style="line-height: normal; margin: 0pt 0in 0pt 0.19in; text-align: left; text-indent: -0.19in; word-break: normal;"><span style="font-family: Arial;"><span style="font-size: 10pt;">•</span></span><span style="color: black; font-family: &quot;mtn brighter sans light&quot;;"><span style="font-size: 10pt; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;">Act as an ambassador for the team by living the Brand values and vital behaviours and changing and influencing employees’&nbsp; behaviour</span></span></div><div class="O1" style="line-height: normal; margin: 0pt 0in 0pt 0.19in; text-align: left; text-indent: -0.19in; word-break: normal;"><span style="font-family: Arial;"><span style="font-size: 10pt;">•</span></span><span style="color: black; font-family: &quot;mtn brighter sans light&quot;;"><span style="font-size: 10pt; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: 0pt; text-transform: none; vertical-align: baseline;">Make the environment the best place to work. Foster professionalism, loyalty and commitment to the organization. Build the Company’s brand to be the employer of first choice</span></span></div>