Job Description
<figure class="table"><table border="1" cellspacing="0" cellpadding="0" width="672" style="border-collapse: collapse; border-width: medium; border-style: none; border-color: currentcolor; border-image: none; margin-left: -22.75pt; width: 7in;"><tbody><tr style="height: 17pt;"><td colspan="2" width="672" style="background-color: rgb(14, 40, 65); border: 1pt solid windowtext; height: 17pt; padding: 0in 5.4pt; width: 7in;"><p style="line-height: 150%;"><span style="color: white; font-family: "Times New Roman", serif;"><span lang="EN-ZA"><strong>GENERAL JOB INFORMATION</strong></span></span></p></td></tr><tr style="height: 19.85pt;"><td width="204" style="background-color: rgb(217, 217, 217); border: 1pt solid windowtext; height: 19.85pt; padding: 0in 5.4pt; width: 152.9pt;"><p style="line-height: 150%;"><span style="color: black; font-family: "Times New Roman", serif;"><span lang="EN-ZA">Job Title</span></span></p></td><td width="468" style="background-color: white; border-width: medium 1pt 1pt medium; border-style: none solid solid none; border-color: currentcolor windowtext windowtext currentcolor; height: 19.85pt; padding: 0in 5.4pt; width: 351.1pt;"><p style="line-height: 150%;"><span style="color: black; font-family: "Times New Roman", serif;"><span lang="EN-ZA"><strong>Local Account Manager-Regional Corporates</strong></span></span></p></td></tr><tr style="height: 19.85pt;"><td width="204" style="background-color: rgb(217, 217, 217); border: 1pt solid windowtext; height: 19.85pt; padding: 0in 5.4pt; width: 152.9pt;"><p style="line-height: 150%;"><span style="color: black; font-family: "Times New Roman", serif;"><span lang="EN-ZA">Reporting Lines</span></span></p></td><td width="468" style="background-color: white; border-width: medium 1pt 1pt medium; border-style: none solid solid none; border-color: currentcolor windowtext windowtext currentcolor; height: 19.85pt; padding: 0in 5.4pt; width: 351.1pt;"><p style="line-height: 150%; margin-bottom: 0in; vertical-align: baseline;"><span style="color: black; font-family: "Times New Roman", serif;"><span lang="EN-ZA">Head, Regional Corporates (</span><i><span lang="EN-ZA">Direct</span></i><span lang="EN-ZA">)</span></span></p><p style="line-height: 150%; vertical-align: baseline;"><span style="color: black; font-family: "Times New Roman", serif;"><span lang="EN-ZA">Head, Client Coverage </span><i><span lang="EN-ZA">(Functional)</span></i></span></p></td></tr><tr style="height: 19.85pt;"><td width="204" style="background-color: rgb(217, 217, 217); border: 1pt solid windowtext; height: 19.85pt; padding: 0in 5.4pt; width: 152.9pt;"><p style="line-height: 150%;"><span style="color: black; font-family: "Times New Roman", serif;"><span lang="EN-ZA">Job Grade</span></span></p></td><td width="468" style="background-color: white; border-width: medium 1pt 1pt medium; border-style: none solid solid none; border-color: currentcolor windowtext windowtext currentcolor; height: 19.85pt; padding: 0in 5.4pt; width: 351.1pt;"><p style="line-height: 150%; vertical-align: baseline;"><span style="color: black; font-family: "Times New Roman", serif;"><span lang="EN-ZA">4B</span></span></p></td></tr></tbody></table></figure><p style="margin-bottom: 0in;"><span style="font-family: "Times New Roman", serif;"><span lang="EN-ZA"> </span></span></p><figure class="table"><table border="1" cellspacing="0" cellpadding="0" width="672" style="border-collapse: collapse; border-width: medium; border-style: none; border-color: currentcolor; border-image: none; margin-left: -22.75pt; width: 7in;"><tbody><tr style="height: 19.85pt;"><td width="672" style="background-color: rgb(14, 40, 65); border: 1pt solid windowtext; height: 19.85pt; padding: 0in 5.4pt; width: 7in;"><span style="color: white; font-family: "Times New Roman", serif;"><span lang="EN-ZA"><strong>JOB PURPOSE</strong></span></span></td></tr><tr style="height: 51.35pt;"><td width="672" valign="top" style="background-color: white; border: 1pt solid windowtext; height: 51.35pt; padding: 0in 5.4pt; width: 7in;"><p style="line-height: 115%; margin-left: 0.5in; text-align: justify;"> </p><ul style="list-style-type: disc; padding-left: 48px;"><li class="ortl-align-justify"><p style="line-height: 115%; text-align: justify;"><span style="color: black; font-family: "Times New Roman", serif;"><span lang="EN-ZA" style="font-size: 10pt; line-height: 115%;">To oversee and lead business development initiatives in collaboration with Head of Unit, Client Coverage (CC) Head, and RAMs aimed at expanding and nurturing affiliate’s Client Coverage relationships.</span></span></p></li><li class="ortl-align-justify"><p style="line-height: 115%; text-align: justify;"><span style="color: black; font-family: "Times New Roman", serif;"><span lang="EN-ZA" style="font-size: 10pt; line-height: 115%;">Drive revenue growth profitably and efficiently by understanding client objectives, identifying Client Coverage opportunities, and proactively resolving or escalating issues that may affect sustainable growth and profitability.</span></span></p></li><li class="ortl-align-justify"><p style="line-height: 115%; margin-bottom: 0.0001pt; margin-right: 0in; margin-top: 6pt; text-align: justify;"><span style="color: black; font-family: "Times New Roman", serif;"><span lang="EN-ZA" style="font-size: 10pt; line-height: 115%;">Success in this role is demonstrated by sustainable revenue growth, increased wallet share across assigned clients, improved service delivery outcomes, and timely escalation and resolution of issues impacting client satisfaction and profitability.</span></span></p><p style="line-height: 115%; text-align: justify;"> </p></li></ul></td></tr><tr style="height: 19.85pt;"><td width="672" style="background-color: rgb(14, 40, 65); border: 1pt solid windowtext; height: 19.85pt; padding: 0in 5.4pt; width: 7in;"><span style="color: white; font-family: "Times New Roman", serif;"><span lang="EN-ZA"><strong>JOB CONTEXT</strong></span></span></td></tr><tr style="height: 51.35pt;"><td width="672" valign="top" style="background-color: white; border: 1pt solid windowtext; height: 51.35pt; padding: 0in 5.4pt; width: 7in;"><ul style="list-style-type: disc; padding-left: 48px;"><li class="ortl-align-justify"><p style="line-height: 115%; text-align: justify;"><span style="color: black; font-family: "Times New Roman", serif;"><span lang="EN-ZA" style="font-size: 10pt; line-height: 115%;">The role requires a customer-focused, network-minded approach and the ability to resolve or escalate issues to Heads of Units, Country Heads, and RAMs to maintain strong Client Coverage relationships and high service quality.</span></span></p></li><li class="ortl-align-justify"><p style="line-height: 115%; text-align: justify;"><span style="color: black; font-family: "Times New Roman", serif;"><span lang="EN-ZA" style="font-size: 10pt; line-height: 115%;">The incumbent is frequently requested to provide information and reporting on local Client Coverage (CC) business.</span></span></p><p style="line-height: 115%; text-align: justify;"> </p></li></ul></td></tr><tr style="height: 19.85pt;"><td width="672" style="background-color: rgb(14, 40, 65); border: 1pt solid windowtext; height: 19.85pt; padding: 0in 5.4pt; width: 7in;"><span style="color: white; font-family: "Times New Roman", serif;"><span lang="EN-ZA"><strong>KEY RESPONSIBILITIES</strong></span></span></td></tr><tr style="height: 80.05pt;"><td width="672" style="border: 1pt solid windowtext; height: 80.05pt; padding: 0in 5.4pt; width: 7in;"><p style="line-height: 115%; text-align: justify;"> </p><p style="line-height: 115%; text-align: justify;"><span style="font-family: "Times New Roman", serif;"><span lang="EN-ZA" style="font-size: 10pt; line-height: 115%;"><strong>SALES AND RELATIONSHIP MANAGEMENT</strong></span></span></p><ul style="list-style-type: disc; padding-left: 48px;"><li class="ortl-align-justify"><p style="line-height: 115%; text-align: justify;"><span style="font-family: "Times New Roman", serif;"><span lang="EN-ZA" style="font-size: 10pt; line-height: 115%;">Manage local relationships under the guidance and supervision of Heads of Units, CC Heads, GAMs, and RAMs.</span></span></p></li><li class="ortl-align-justify"><p style="line-height: 115%; text-align: justify;"><span style="font-family: "Times New Roman", serif;"><span lang="EN-ZA" style="font-size: 10pt; line-height: 115%;">Manage the in-country relationship to ensure the smooth running of the account.</span></span></p></li><li class="ortl-align-justify"><p style="line-height: 115%; text-align: justify;"><span style="font-family: "Times New Roman", serif;"><span lang="EN-ZA" style="font-size: 10pt; line-height: 115%;">Ability to generate asset deals and understand all the key components that goes into deal structuring from initiation, documentation, disbursement etc</span></span></p></li><li class="ortl-align-justify"><p style="line-height: 115%; text-align: justify;"><span style="font-family: "Times New Roman", serif;"><span lang="EN-ZA" style="font-size: 10pt; line-height: 115%;">Develop and propose service development initiatives.</span></span></p></li><li class="ortl-align-justify"><p style="line-height: 115%; text-align: justify;"><span style="font-family: "Times New Roman", serif;"><span lang="EN-ZA" style="font-size: 10pt; line-height: 115%;">Advise on local service enhancement opportunities and coordinate implementation of agreed improvements.</span></span></p></li><li class="ortl-align-justify"><p style="line-height: 115%; text-align: justify;"><span style="font-family: "Times New Roman", serif;"><span lang="EN-ZA" style="font-size: 10pt; line-height: 115%;">Implement locally agreed service and process improvements in coordination with relevant stakeholders.</span></span></p></li><li class="ortl-align-justify"><p style="line-height: 115%; text-align: justify;"><span style="font-family: "Times New Roman", serif;"><span lang="EN-ZA" style="font-size: 10pt; line-height: 115%;">Regularly review country performance and identify actions to improve service, risk outcomes, and profitability.</span></span></p></li><li class="ortl-align-justify"><p style="line-height: 115%; text-align: justify;"><span style="font-family: "Times New Roman", serif;"><span lang="EN-ZA" style="font-size: 10pt; line-height: 115%;">Support the Regional Account Manager in implementing the agreed regional customer strategy locally.</span></span></p></li><li class="ortl-align-justify"><p style="line-height: 115%; text-align: justify;"><span style="font-family: "Times New Roman", serif;"><span lang="EN-ZA" style="font-size: 10pt; line-height: 115%;">Attain targeted sales goals, performance targets, and customer satisfaction through effective resource management.</span></span></p></li><li class="ortl-align-justify"><p style="line-height: 115%; text-align: justify;"><span style="font-family: "Times New Roman", serif;"><span lang="EN-ZA" style="font-size: 10pt; line-height: 115%;">Review account plans with Heads of Units and /RAMs for all networked customers to enhance business volumes and earnings.</span></span></p></li><li class="ortl-align-justify"><p style="line-height: 115%; text-align: justify;"><span style="font-family: "Times New Roman", serif;"><span lang="EN-ZA" style="font-size: 10pt; line-height: 115%;">Conduct joint sales with Unit Head, RAMs and product teams, emphasizing cross-selling to increase Ecobank wallet share.</span></span></p></li></ul><p style="line-height: 115%; text-align: justify;"> </p><p style="line-height: 115%; text-align: justify;"><span style="font-family: "Times New Roman", serif;"><span lang="EN-ZA" style="font-size: 10pt; line-height: 115%;"><strong>BUSINESS DEVELOPMENT </strong></span></span></p><ul style="list-style-type: disc; padding-left: 48px;"><li class="ortl-align-justify"><p style="line-height: 115%; text-align: justify;"><span style="font-family: "Times New Roman", serif;"><span lang="EN-ZA" style="font-size: 10pt; line-height: 115%;">Execute marketing strategies to grow the existing portfolio and develop new opportunities.</span></span></p></li><li class="ortl-align-justify"><p style="line-height: 115%; text-align: justify;"><span style="font-family: "Times New Roman", serif;"><span lang="EN-ZA" style="font-size: 10pt; line-height: 115%;">Understand customer needs and match products and services to meet client requirements and business objectives.</span></span></p></li><li class="ortl-align-justify"><p style="line-height: 115%; text-align: justify;"><span style="font-family: "Times New Roman", serif;"><span lang="EN-ZA" style="font-size: 10pt; line-height: 115%;">Develop an executive contact plan and arrange meetings with appropriate Heads of Units and GAMs/RAMs.</span></span></p></li><li class="ortl-align-justify"><p style="line-height: 115%; text-align: justify;"><span style="font-family: "Times New Roman", serif;"><span lang="EN-ZA" style="font-size: 10pt; line-height: 115%;">Prepare and agree the local account plan and appropriate credit grade with /RAMs, maximizing returns in line with business strategy.</span></span></p></li></ul><p style="line-height: 115%; text-align: justify;"> </p><p style="line-height: 115%; text-align: justify;"><span style="font-family: "Times New Roman", serif;"><span lang="EN-ZA" style="font-size: 10pt; line-height: 115%;"><strong>CREDIT PROCESS </strong></span></span></p><ul style="list-style-type: disc; padding-left: 48px;"><li class="ortl-align-justify"><p style="line-height: 115%; text-align: justify;"><span style="font-family: "Times New Roman", serif;"><span lang="EN-ZA" style="font-size: 10pt; line-height: 115%;">Evaluate the risk and business strategies of local subsidiary/associate/affiliate, and ensure compliance with local regulatory requirements </span></span></p></li><li class="ortl-align-justify"><p style="line-height: 115%; text-align: justify;"><span style="font-family: "Times New Roman", serif;"><span lang="EN-ZA" style="font-size: 10pt; line-height: 115%;">To be aware and fully understand, all terms of a Group Application or Single CA, including the parental support arrangement relative to the particular relationship. </span></span></p></li><li class="ortl-align-justify"><p style="line-height: 115%; text-align: justify;"><span style="font-family: "Times New Roman", serif;"><span lang="EN-ZA" style="font-size: 10pt; line-height: 115%;">Provide information on Single CA application </span></span></p></li><li class="ortl-align-justify"><p style="line-height: 115%; text-align: justify;"><span style="font-family: "Times New Roman", serif;"><span lang="EN-ZA" style="font-size: 10pt; line-height: 115%;">Negotiate pricing with Unit Heads and RAMs for Regional names. </span></span></p></li><li class="ortl-align-justify"><p style="line-height: 115%; text-align: justify;"><span style="font-family: "Times New Roman", serif;"><span lang="EN-ZA" style="font-size: 10pt; line-height: 115%;">Ensure no loss of valued local relationships. </span></span></p></li><li class="ortl-align-justify"><p style="line-height: 115%; text-align: justify;"><span style="font-family: "Times New Roman", serif;"><span lang="EN-ZA" style="font-size: 10pt; line-height: 115%;">Keep Unit Head and RAMs regularly appraised of any local developments that may impact credit standing of the group.</span></span></p><p style="line-height: 115%; text-align: justify;"> </p></li></ul></td></tr></tbody></table></figure><p style="margin-bottom: 0in;"> </p><p> </p><figure class="table"><table border="1" cellspacing="0" cellpadding="0" width="672" style="border-collapse: collapse; border-width: medium; border-style: none; border-color: currentcolor; border-image: none; margin-left: -22.75pt; width: 7in;"><tbody><tr style="height: 19.85pt;"><td width="672" style="background-color: rgb(14, 40, 65); border: 1pt solid windowtext; height: 19.85pt; padding: 0in 5.4pt; width: 7in;"><span style="color: white; font-family: "Times New Roman", serif;"><span lang="EN-ZA"><strong>JOB PROFILE</strong></span></span></td></tr><tr style="height: 198.05pt;"><td width="672" valign="top" style="border: 1pt solid windowtext; height: 198.05pt; padding: 0in 5.4pt; width: 7in;"><p style="line-height: 115%; text-align: justify;"> </p><p style="line-height: 115%; text-align: justify;"><span style="font-family: "Times New Roman", serif;"><span lang="EN-ZA" style="font-size: 10pt; line-height: 115%;">QUALIFICATIONS & EXPERIENCE</span></span></p><p style="line-height: 115%; text-align: justify;"> </p><ul style="list-style-type: disc; padding-left: 48px;"><li class="ortl-align-justify"><p style="line-height: 115%; text-align: justify;"><span style="font-family: "Times New Roman", serif;"><span lang="EN-ZA" style="font-size: 10pt; line-height: 115%;">Bachelor’s/master’s degree in business administration, Marketing, Banking or related discipline.</span></span></p></li><li class="ortl-align-justify"><p style="line-height: 115%; text-align: justify;"><span style="font-family: "Times New Roman", serif;"><span lang="EN-ZA" style="font-size: 10pt; line-height: 115%;">At least 3–5 years’ sales experience in Corporate Banking, Commercial Banking or Business Development within the Financial Service Sector</span></span></p></li><li class="ortl-align-justify"><p style="line-height: 115%; text-align: justify;"><span style="font-family: "Times New Roman", serif;"><span lang="EN-ZA" style="font-size: 10pt; line-height: 115%;">Experience and deep understanding of Regional Corporate Business, Large Local Corporates, or Multinational Client’s with distinct advantage</span></span></p></li><li class="ortl-align-justify"><p style="line-height: 115%; text-align: justify;"><span style="font-family: "Times New Roman", serif;"><span lang="EN-ZA" style="font-size: 10pt; line-height: 115%;">Ability to interact and negotiate with the client organization at the Local decision-making level; Customer focused & results orientated</span></span></p></li><li class="ortl-align-justify"><p style="line-height: 115%; text-align: justify;"><span style="font-family: "Times New Roman", serif;"><span lang="EN-ZA" style="font-size: 10pt; line-height: 115%;">Good verbal and written communication skills in relevant languages to the accounts assigned</span></span></p></li><li class="ortl-align-justify"><p style="line-height: 115%; text-align: justify;"><span style="font-family: "Times New Roman", serif;"><span lang="EN-ZA" style="font-size: 10pt; line-height: 115%;">Ability to pull together various resources to sell and deliver customer solutions</span></span></p></li><li class="ortl-align-justify"><p style="line-height: 115%; text-align: justify;"><span style="font-family: "Times New Roman", serif;"><span lang="EN-ZA" style="font-size: 10pt; line-height: 115%;">Good organizational and time management skills are highly desirable</span></span></p></li><li class="ortl-align-justify"><p style="line-height: 115%; text-align: justify;"><span style="font-family: "Times New Roman", serif;"><span lang="EN-ZA" style="font-size: 10pt; line-height: 115%;">Result driven team player</span></span></p></li><li class="ortl-align-justify"><p style="line-height: 115%; text-align: justify;"><span style="font-family: "Times New Roman", serif;"><span lang="EN-ZA" style="font-size: 10pt; line-height: 115%;">Inclusive, flexible, and savvy, with sensitivity to regional corporate client culture.</span></span></p><p style="line-height: 115%; text-align: justify;"> </p><p style="line-height: 115%; text-align: justify;"> </p></li></ul><p style="line-height: 115%; text-align: justify;"><span style="font-family: "Times New Roman", serif;"><span lang="EN-ZA" style="font-size: 10pt; line-height: 115%;"><strong>PERSONAL ATTRIBUTES AND SKILLS</strong></span></span></p><ul style="list-style-type: disc; padding-left: 48px;"><li class="ortl-align-justify"><p style="line-height: 115%; text-align: justify;"><span style="font-family: "Times New Roman", serif;"><span lang="EN-ZA" style="font-size: 10pt; line-height: 115%;">Strong business acumen with analytical and selling skills to assess and translate client needs into solutions.</span></span></p></li><li class="ortl-align-justify"><p style="line-height: 115%; text-align: justify;"><span style="font-family: "Times New Roman", serif;"><span lang="EN-ZA" style="font-size: 10pt; line-height: 115%;">Strong communication and negotiation skills to deliver mutually beneficial outcomes with clients.</span></span></p></li><li class="ortl-align-justify"><p style="line-height: 115%; text-align: justify;"><span style="font-family: "Times New Roman", serif;"><span lang="EN-ZA" style="font-size: 10pt; line-height: 115%;">Ability to influence internal stakeholders and drive alignment across teams.</span></span></p></li><li class="ortl-align-justify"><p style="line-height: 115%; text-align: justify;"><span style="font-family: "Times New Roman", serif;"><span lang="EN-ZA" style="font-size: 10pt; line-height: 115%;">High ethical standards, credibility, and commitment to best practices.</span></span></p></li><li class="ortl-align-justify"><p style="line-height: 115%; text-align: justify;"><span style="font-family: "Times New Roman", serif;"><span lang="EN-ZA" style="font-size: 10pt; line-height: 115%;">Collaborative team player who works openly and respectfully with others.</span></span></p></li></ul><p style="text-align: justify;"> </p></td></tr></tbody></table></figure>
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