Job Description
<p style="text-align:left"><span>It's fun to work in a company where people truly BELIEVE in what they're doing!</span></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p>To manage resources in order to maximise turnover and minimise shortage. Ensures that standards, processes and policies are adhered to.<p style="text-align:inherit"></p><p style="text-align:inherit"></p><p><b>Minimum requirements</b></p><p>Grade 12 </p><p>2 - 4 years Produce experience</p><p>1 - 2 years running a department and responsible for sales staff</p><p>Management experience - coaching, training, dealing with noncompliance and performance issues </p><br /><br /><p><b>Competencies</b></p><p>Strong commercial awareness and results orientation.</p><p>Leadership and team management capability.</p><p>Excellent organisational and stock management skills.</p><p>Strong attention to quality and detail.</p><p>Customer-focused mindset.</p><p>Ability to work in a fast-paced retail environment.</p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p><span style="color:#000000"><b><span style="font-size:inherit">Key Responsibilities </span></b></span></p><p><span style="color:#4a4a4a"><b><span style="font-size:inherit">Merchandising Management </span></b></span></p><p><span style="color:#4a4a4a"><span style="font-size:inherit">Conducts regular quality checks on merchandise </span></span></p><p><span style="color:#4a4a4a"><span style="font-size:inherit">Executes plano guide 100% </span></span></p><p><span style="color:#4a4a4a"><span style="font-size:inherit">Handles product as per SOP </span></span></p><p><span style="color:#4a4a4a"><span style="font-size:inherit">Ensures products are produced according to recipe specifications </span></span></p><p><span style="color:#4a4a4a"><span style="font-size:inherit">Ensures department is ready for trade by store opening time </span></span></p><p><span style="color:#4a4a4a"><span style="font-size:inherit">Identifies fast selling lines within store, and implications on margin and sales opportunities </span></span></p><p><span style="color:#4a4a4a"><span style="font-size:inherit">Ensures product is wrapped and packed according to standards </span></span></p><p><span style="color:#4a4a4a"><span style="font-size:inherit">Ensures sufficient product available for customer demand </span></span></p><p><span style="color:#4a4a4a"><span style="font-size:inherit">Ensures compliance to hygiene, housekeeping and safe working standards </span></span></p><p><span style="color:#4a4a4a"><span style="font-size:inherit">Monitors the implementation of all promotional activities – adherence to promotional calendar </span></span></p><p><span style="color:#4a4a4a"><span style="font-size:inherit">Back up areas are kept clean and clear </span></span></p><p><span style="color:#4a4a4a"><span style="font-size:inherit">Follows sell by dates, rotates stock as per policy/SOP on sales floor and back up area </span></span></p><p><span style="color:#4a4a4a"><span style="font-size:inherit">Throughout day ensures department merchandising and cleanliness standards are maintained, keeping waste to a minimum </span></span></p><br /><p><span style="color:#4a4a4a"><b><span style="font-size:inherit">Food Safety & Hygiene </span></b></span></p><p><span style="color:#4a4a4a"><span style="font-size:inherit">Ensures that hygiene and housekeeping standards are maintained </span></span></p><p><span style="color:#4a4a4a"><span style="font-size:inherit">Ensures stock rotation </span></span></p><p><span style="color:#4a4a4a"><span style="font-size:inherit">Monitors the adherence to food safety and health and safety standards are maintained </span></span></p><p><span style="color:#4a4a4a"><span style="font-size:inherit">Manages Non-Conformances via effective corrective action </span></span></p><p><span style="color:#4a4a4a"><span style="font-size:inherit">Implements cleaning schedules and checks effective cleaning and sanitation </span></span></p><p><span style="color:#4a4a4a"><span style="font-size:inherit">Recording of Food Safety Daily Checklist </span></span></p><br /><p><span style="color:#4a4a4a"><b><span style="font-size:inherit">Customer Services Management </span></b></span></p><p><span style="color:#4a4a4a"><span style="font-size:inherit">Responds to customer requests </span></span></p><p><span style="color:#4a4a4a"><span style="font-size:inherit">Answers queries on out of stock - assists with replacement products, explains time to next delivery and issues which may be affecting stock availability </span></span></p><p><span style="color:#4a4a4a"><span style="font-size:inherit">Ensures department standards are maintained, equipment is manned and in working order </span></span></p><br /><p><span style="color:#4a4a4a"><b><span style="font-size:inherit">Staff Management </span></b></span></p><p><span style="color:#4a4a4a"><span style="font-size:inherit">Communicates critical information to staff </span></span></p><p><span style="color:#4a4a4a"><span style="font-size:inherit">Set targets and activities – priorities, delegates and communicates </span></span></p><p><span style="color:#4a4a4a"><span style="font-size:inherit">Handles procedural, policy and legislative non compliance </span></span></p><p><span style="color:#4a4a4a"><span style="font-size:inherit">Attends monthly regional meetings - take information back to staff - responds to queries on turnover/waste </span></span></p><p><span style="color:#4a4a4a"><span style="font-size:inherit">Checks and amends Kronos scheduling </span></span></p><p><span style="color:#4a4a4a"><span style="font-size:inherit">Coaches staff </span></span></p><br /><p><span style="color:#4a4a4a"><b><span style="font-size:inherit">Administration </span></b></span></p><p><span style="color:#4a4a4a"><span style="font-size:inherit">Ensures that all equipment is properly maintained in effective working order </span></span></p><p><span style="color:#4a4a4a"><span style="font-size:inherit">Ensures that general maintenance standards are met </span></span></p><p><span style="color:#4a4a4a"><span style="font-size:inherit">Monitors waste, and ensures procedures are adhered to </span></span></p><p><span style="color:#4a4a4a"><span style="font-size:inherit">Monitors turnover and identifies opportunities for increasing turnover, and identifies and issues or barriers to achieving budgets. </span></span></p><p><span style="color:#4a4a4a"><span style="font-size:inherit">Ensures all SEL in place - print out and ensure all products have SEL current and legible by customer </span></span></p><br /><p><span style="color:#4a4a4a"><b><span style="font-size:inherit">Systems</span></b><span style="font-size:inherit"> </span></span></p><p><span style="color:#4a4a4a"><span style="font-size:inherit">Gap scanning out of stocks </span></span></p><p><span style="color:#4a4a4a"><span style="font-size:inherit">Identifies, counts, and records out of stocks & over stocks </span></span></p><p><span style="color:#4a4a4a"><span style="font-size:inherit">Draws excel report from SAP, communicate addresses stock concerns by completing excel sheet and sending to Demand Planning </span></span></p><p><span style="color:#4a4a4a"><span style="font-size:inherit">Processes IDTs via SAP </span></span></p><p><span style="color:#4a4a4a"><span style="font-size:inherit">Actions reduced to clear on SAP as per SOP </span></span></p><p><span style="color:#4a4a4a"><span style="font-size:inherit">Checks for electronic communications regularly during the working day </span></span></p><p><span style="color:#4a4a4a"><span style="font-size:inherit">Processes waste </span></span></p><p><span style="color:#4a4a4a"><span style="font-size:inherit">Ensure PID’s are counted correctly as per the National P & L schedule.</span></span></p><br /><p><span style="color:#4a4a4a"><span style="font-size:inherit">Closing Date: 12 October 2026</span></span></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:left"><i>If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!</i></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:left">Discover who we are</p><p style="text-align:inherit"></p><p style="text-align:inherit"></p>
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