Store Supervisor Mr Price Sport Lowveld Mall Hazyview

Support store management in the daily operations of a store to ensure that the overall objectives, store targets, and customer service standards are met &amp; exceeded.<div><ul><li>Grade: 12.&nbsp;</li><li>1-2 Years' retail, supervisory experience.&nbsp;</li><li>Sales &amp; service management.&nbsp;</li><li>Proficiency in MS Office. &nbsp;</li><li>Effective Communication skills, both verbal &amp; written.&nbsp;</li><li>Retail trade.</li><li>Brand, customer &amp; product understanding.</li></ul><p>&nbsp;</p><p>&nbsp;</p><p><span style="font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, system-ui, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Web&quot;, sans-serif;"><span data-teams="true" style="font-size: 14px; white-space: pre-wrap;"><strong>Mr Price Group Limited is an equal opportunity employer and is committed to Employment Equity.</strong></span></span></p><p><span style="font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, system-ui, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Web&quot;, sans-serif;"><span data-teams="true" style="font-size: 14px; white-space: pre-wrap;">&nbsp;</span></span></p></div><ul><li><strong>Sales &amp; Customer Experience Management:</strong></li><li><p>Drive sales through the implementation of customer experience processes (through execution of business instruction letters, markdowns, repricing, promotions, customer experience plan, visual standards &amp; customer feedback etc.) to meet customer service standards and achieve sales targets. This includes new account/membership targets.</p><p>&nbsp;</p></li><li><strong>Team Management:</strong></li><li><p>Assist in driving the team within a store to achieve store KPIs and operational strategy in line with company values. Provide ongoing coaching &amp; mentoring to enable and up-skill store associates (e.g. product knowledge).</p><p>&nbsp;</p></li><li><strong>Stock Management:</strong></li><li>Ensure that stock is accurately received &amp; unpacked to merchandise and replenish the sales floor.</li><li>Monitor and manage stock levels through defined processes (stock counts, stock takes, stock loss action plans etc.) to mitigate risks (stock loss) and ensure adequate stock on hand.</li><li>Oversee the general maintenance of the stockroom to meet housekeeping standards.</li></ul><p>&nbsp;</p><ul><li><strong>Risk Management:</strong></li><li><p>Assist with compliance checks through defined processes (e.g. admin checks, store audits, visual audits, COMO (Continuous Monitoring) reports, POS (Point of Sales) reports, health &amp; safety standards, weekly hanger counts, security etc.) to ensure and enforce overall compliance to policies and procedures.</p><p>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<strong> &nbsp;</strong></p></li></ul>